About this role
About the Role
As a Change, Training, & Adoption Specialist (P3) , you will serve as a senior individual contributor responsible for driving enterprise adoption of AI capabilities through effective change management, learning programs, and user engagement strategies. You will define and manage enterprise training pathways, AI Buddy standards, adoption frameworks, and readiness measurement approaches that enable employees to confidently embrace new ways of working. This role requires a strong combination of change leadership, learning design, stakeholder engagement, and analytics to ensure AI investments translate into sustained behavioral change and business value. You will partner across business, technology, HR, and transformation teams to accelerate AI adoption and organizational readiness at scale.
Your Team
You will be a senior individual contributor collaborating with business leaders, divisional AX teams, HR and Learning partners, AI product teams, communications teams, and end-user communities to drive AI readiness, capability building, and adoption across the enterprise.
What You Will Do
- Define and manage enterprise AI training pathways, learning journeys, and role-based enablement programs that support workforce adoption of AI capabilities.
- Establish and maintain AI Buddy standards, guidance, and best practices to ensure consistent and effective user support experiences.
- Develop and execute change management strategies, communication plans, and adoption interventions that drive engagement and behavioral change.
- Create and maintain the enterprise AI change playbook, including methodologies, templates, toolkits, and adoption frameworks.
- Design readiness assessment approaches and adoption measurement frameworks to evaluate organizational preparedness and change effectiveness.
- Partner with business leaders and divisional AX teams to identify adoption barriers and implement targeted interventions that improve outcomes.
- Analyze training participation, adoption metrics, user feedback, and engagement data to continuously improve learning and change programs.
- Collaborate with communications, HR, and learning teams to develop awareness campaigns, enablement content, and ongoing reinforcement activities.
- Facilitate workshops, stakeholder sessions, and community-building initiatives that promote AI literacy and adoption.
- Establish dashboards and reporting mechanisms that provide visibility into readiness, adoption trends, learning effectiveness, and value realization.
What You Need
- Bachelor’s degree in Organizational Development, Human Resources, Business, Education, Communications, Psychology, or a related field.
- 6+ years of experience in change management, learning and development, organizational transformation, or related disciplines.
- Strong expertise in change management methodologies, learning program design, stakeholder engagement, and adoption strategy development.
- Experience designing and delivering enterprise training programs, enablement initiatives, and capability-building frameworks.
- Strong analytical skills with experience measuring adoption, readiness, engagement, and learning effectiveness through data-driven insights.
- Proven ability to influence stakeholders, lead cross-functional initiatives, and drive organizational change in complex, fast-paced environments.
What is Nice to Have
- Certifications in Prosci, Change Management, Organizational Development, Learning & Development, or related disciplines.
- Experience supporting AI, digital transformation, automation, or enterprise technology adoption programs.
- Experience with learning management systems (LMS), digital adoption platforms, survey tools, and analytics/reporting solutions.
- Experience working in global, matrixed organizations with diverse stakeholder groups and user communities.
What Makes You Eligible
- Willingness to travel 20% of the time
- Willingness to work in a HARMAN office located in Novi, MI or Sunnyvale, CA 3+ days per week
- Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
What We Offer
- Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition reimbursement
- “Be Brilliant” employee recognition and rewards program
- An inclusive and diverse work environment that fosters and encourages professional and personal development
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Pay Transparency
Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission.
Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled.
Benefits HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more.
About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! (https://harmanglobal.avature.net/talentcommunity)
Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘@harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: [email protected]. (mailto:[email protected])
You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.
HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com (https://www.harman.com))
HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at [email protected] (mailto:[email protected]). Requests will be considered on a case-by-case basis in accordance with applicable law.