Facilites Services Coordinator

AppleNew York City, New YorkOn-siteFull-timeStaff, 8–12 yearsListed 1 hour ago

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About this role

In Places, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple’s retail stores, workplaces, and workplace services. We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.

We are seeking an experienced, proactive, and highly motivated individual to join our team as a Facilities Services Coordinator to provide comprehensive operational, administrative, and technical support. In this role, you will play a crucial part in delivering seamless daily workplace operations, coordinating moves, adds, and changes (MAC), supporting events, liaising with vendors, and delivering exceptional customer service across our campus and facilities.

As a Facilities Services Coordinator, you will oversee day-to-day facilities tasks, proactively addressing both technical and soft service needs to maintain a safe, clean, productive, and inspiring work environment.

Minimum Qualifications

5+ years of relevant facilities management, workplace services, or moves and changes coordination experience in a fast-paced corporate/campus environment.
Bachelor’s degree or equivalent practical experience in Facility Management, Business Administration, Hospitality, or a related field.
Working knowledge of facility operations, guest services, and basic technical building systems (HVAC, electrical, plumbing).
Demonstrated experience coordinating external vendors, contractors, and service providers against established Service Level Agreement and scopes of work.
Proven ability to manage multiple projects, shifting priorities, and stakeholder requests concurrently in a dynamic, results-driven setting.
Strong verbal and written communication skills with the ability to interface professionally with all levels of the organization.

Preferred Qualifications

Technical & Software Proficiency: Skilled in Apple OS (macOS/iOS), iWork suite (Keynote, Pages, Numbers), Microsoft Office, work order systems, Box, Tableau, and basic familiarity with space planning/AutoCAD tools.
Customer-Centric Mindset: Passionate about end-user experience, workplace hospitality, and delivering responsive, high-touch customer service.
Financial & Administrative Acumen: Solid understanding of facilities administration, operational and capital expenditure budgeting, invoice management, and contract compliance.
Problem-Solving & Adaptability: Self-starter with strong analytical, planning, and organizational skills; capable of operating autonomously and navigating ambiguous, fast-moving situations.
Cross-Functional Collaboration: Proven ability to build collaborative relationships with internal business units, project management teams, and global peers across multiple time zones.