Benefits Administrator

Job Title: Benefits Administrative Clerk Job Description
The Benefits Administrative Clerk supports the benefits team by handling incoming mail and documentation, maintaining personnel files in both paper and digital formats, and performing a variety of clerical duties related to employee disability plans. This role focuses on accurate document processing, efficient organization of benefits-related information, and timely communication with internal teams and external providers.
Responsibilities
- Receive, sort, stamp, and distribute incoming mail to the benefits teams in a timely and accurate manner.
- Assist the benefits team in preparing and maintaining personnel files in both paper and digital formats.
- Receive and scan forms related to pay, benefits, tax, employment, and work history, ensuring documents are properly labeled and stored.
- Sort documents that need to be placed in personnel files and assist with filing as needed to keep records organized and up to date.
- Perform a variety of clerical duties related to the administration of employee disability plans.
- Review employee benefits inboxes in Outlook and respond to inquiries from Canada Life, including claim discrepancies, employee schedules, and return-to-work questions.
- Reroute emails and inquiries to the appropriate designated team members when required.
- Assist benefits administrators with FOI/POP requests by photocopying and organizing personnel files.
- Receive the daily courier package from Canada Life, sort and scan documents and cheques, and rename files for the benefits team to process.
- Maintain high levels of accuracy and attention to detail in all document handling and data entry tasks.
- Communicate clearly and professionally in both written and verbal formats with internal staff and external contacts.
- Use MS Office applications and virtual meeting tools to support administrative and benefits-related activities.
Essential Skills
- Strong organizational and time-management skills to handle multiple tasks and deadlines effectively.
- Proficiency with MS Office, including Outlook, Word, Excel, and PowerPoint.
- Ability to use virtual meeting tools to support communication and collaboration.
- Excellent written and verbal communication skills for interacting with internal teams and external providers.
- Strong attention to detail in document handling, scanning, sorting, and filing.
- Comfort with benefits administration and general onboarding and administrative processes.
- Ability to manage high volumes of paperwork and digital files while maintaining accuracy and confidentiality.
Additional Skills & Qualifications
- Previous benefits administration experience is an asset.
- Experience working in an office-based administrative or clerical role is beneficial.
- Familiarity with handling confidential personnel information and records is preferred.
Work Environment
This is an in-office position based in a professional office environment at a headquarters location. The role follows a Monday to Friday schedule, typically from 8:00 a.m. to 4:00 p.m. Work is primarily desk-based, involving frequent use of computers, scanners, and office equipment, as well as handling physical mail and courier packages. The dress code is business casual, reflecting a professional yet comfortable office setting.
Job Type & Location
This is a Contract position based out of New Westminster, BC.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Workplace Type
This is a fully onsite position in New Westminster,BC.

À propos d'Aston Carter

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, les achats, la chaine d’approvisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l’industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du classement Fortune 500. Nous sommes fiers d’avoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.

Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à [email protected] pour connaître d’autres options d’accommodement.

Ordonnance sur l’égalité des chances de San Francisco:
Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de l’intelligence artificielle (IA):
Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.