HR Coordinator

company

About exacare ai
exacare ai is a leading health tech company on a mission to build the AI operating system for post-acute care. Our platform turns messy, unstructured referral packets into clear clinical insights and next steps, so teams can make faster, safer placement decisions with less administrative burden. Today, exacare ai powers more than 2,000 facilities, and is growing rapidly.

We recently raised a $30M Series A led by Insight Partners, and are bringing world-class talent together to transform healthcare. If you like building, learning, and want to make a real impact, come join us!

role

About the role
We’re seeking an HR Coordinator to join our HR team and serve as the backbone of our fast-scaling organization. You’ll manage people operations, assist with core HR tasks, manage our beautiful new office, and help craft memorable culture-building events as we double headcount over the next year! This role is 4 days in office.

What you'll do
HR Operations

- Assist with onboarding and off-boarding tasks
- Maintain employee files on Rippling, HRIS data integrity, and compliance calendars.
- Assist with policy updates, employee-relations documentation, and ad-hoc audits.
- Support the Talent team with adhoc tasks

Culture & Events

- Assist the HR Director and HR Manager with planning and executing quarterly all-hands, virtual team-building activities, volunteer days, and the annual company retreats
- Support coordination of swag, milestone celebrations, and recognition programs.
- Liaise with the Talent and Operations teams for new initiatives

Office Management

- Coordinate and communicate with office suppliers, vendors and contractors
- Be the first point of contact for office-related questions and requests
- Fulfill and ensure our workspaces are equipped with office supplies
- Take the lead of our snack program, ensuring our people are fueled and that our spaces are replenished
- Support front-of-office support, welcoming guests and candidates
- Communicate internally regarding office updates in the Vancouver, New York and Toronto office

What you'll bring

- 1-2 years of HR assistant/coordination, office management, or other operational experience in a fast paced environment.
- Solid understanding of HR fundamentals (onboarding, employment law, employee engagement, organizational compliance)
- Stellar organizational skills - you juggle many moving parts without dropping the ball.
- You thrive in an ambiguous environment and love building structure
- Clear, empathetic communication style that builds trust with candidates and colleagues.

Benefits + Perks

- Competitive salary and equity in a high-growth startup
- Flexible PTO, take what you need
- Medical, dental, and vision coverage, including a health spending account
- Great startup culture, including company off-sites
- Work perks: Discounts at Othership, Formula Fig, Goodlife Fitness, Alter Recovery, RCVRI and more to come!
- Compensation: Base salary $75,000 CAD - $80,000 CAD based on level and experience.

An insight into our Core Values

Only the best belong here

- We are unapologetic about talent. This should be the best team you have ever been on. Protecting that standard is how we honor each other’s time, ambition, and craft.

We work even harder to keep our partners than we did to earn them initially

- The work does not stop when a customer first onboards to our platform. It deepens over time. We partner with operators, listening and learning about real problems, and translate that into solutions that help them succeed in practice. We earn trust through consistent delivery.

We keep the patient downstream of every decision

- At the end of the day, this is about the patient. We get there by deeply respecting and reflecting on our purpose: to develop software that aids teams in delivering better care.

Raise the bar on ownership

- We grow because people here go beyond the minimum. We invest extra effort, care, and ownership into what we build.

The world is moving fast. We move faster.

- This is a race. We work hard, we move early, and we stay ahead of problems and competitors. If we slow down, someone else will pass us.

Radical candor, zero politics

- We say what’s true, early, and we keep communication direct and clean so the team can move.

Bring good vibes and win together

- We win as a team. We bring energy, support each other, and make the workplace somewhere people are excited to show up.

If this sounds like you, we'd love to have a chat!