Retail Security Officer

Constant SecurityParramatta, New South WalesOn-siteFull-timeMid level, 2–5 yearsListed 2 days ago

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About this role

Retail Security Officer – Sydney, NSW

CONSTANT Security is currently recruiting for Retail Security Officers to support multiple sites across retail store locations in Sydney / Parramatta / Chatswood.

If you have experience in retail, crowd control, excellent conflict management skills, a strong presence, and the ability to handle a variety of situations, you may be exactly who we’re looking for.

These roles are designed to support store teams in preventing theft, managing unacceptable behaviour, and maintaining a safe and secure environment , requiring proactive and motivated officers.

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Key Duties

- High-visibility presence at entrances and registers
- Engaging with customers in a professional and friendly manner
- Liaising with store management and team members
- Assisting staff with difficult or challenging customers
- Proactive monitoring and identification of individuals under the influence of alcohol or drugs, or displaying mental health concerns
- Conducting random and targeted bag searches in line with client procedures
- Assisting with emergency management and response
- Completing detailed incident reports as required

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Skills & Attributes We’re Looking For

- Strong presence and ability to project authority confidently
- Excellent communication skills
- Patience and professionalism when dealing with the public
- Customer-centric approach
- Ability to work effectively under pressure
- Flexible and adaptable

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Requirements

- Valid Security Officer Licence (NSW)
- Current First Aid and CPR certification
- Driver’s Licence
- RSA

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What You’ll Receive

- Fortnightly pay
- Superannuation
- Annual leave and sick leave (for permanent staff)
- Uniform provided
- Comprehensive training and induction programs
- Access to staff discounts, benefits, and reward programs

Due to the nature of this work, we expect staff to maintain the highest levels of personal presentation and grooming , alongside a positive attitude and dedication to providing exceptional security and safety for our clients.

APPLY NOW!

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Constant Security prides itself on being an Equal Opportunity Employer with a culturally diverse and inclusive workforce.

All applications will be treated strictly confidential.

Master Licences: NSW 000103752: VIC 945-729-90S: QLD 4201411:
ACT 1702525: SA 286519: WA SA57652: TAS 21785