About this role
Proposed designation : Offshore CWMO Operations Partner (COP) - Sr. Analyst
Role: Operations / Shared Services
Reporting to CWMO Operations (Onshore COP Lead)
Geo to be supported : US
Shift : 6:30 PM - 3:00 AM IST (9:00 AM - 5:30 PM EST)
Work Mode: Hybrid
Role Summary - The Offshore CWMO Operations Partner (COP) provides execution focused, repeatable operational support across the contingent workforce lifecycle. This role performs standardized system actions, supplier coordination, onboarding execution, and lifecycle maintenance activities, enabling scale, consistency, and SLA adherence. Offshore COPs partner closely with onshore COPs, who retain ownership of stakeholder management, exceptions, and decision-making.
· Required Qualifications & Experience o 2+ years of experience in operations support, shared services, or workforce administration o Strong proficiency with excel and VLOOKUP o Experience executing high-volume, rules-based work with SLAs o Strong attention to detail and comfort working from SOPs o Prior exposure to VMS, HR, or onboarding systems (e.g., Beeline, ServiceNow) preferred