About this role
About Us
At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
Responsibilities
- Maintain a thorough understanding of all Splend’s vehicle subscription packages and related products.
- Engage directly with customers to understand their needs and recommend the most suitable subscription solution.
- Guide customers through the full sales process from enquiry to final sign-up.
- Consistently meet and exceed individual and team sales KPIs, including conversion rates, customer satisfaction, and retention goals.
- Ensure vehicle displays, marketing collateral, and digital tools are up to date and engaging.
- Gather customer feedback and share insights with the Team Leader to refine sales strategies and product offerings.
- Actively contribute to a positive team culture focused on growth, accountability, and continuous improvement.
What you'll bring
- Minimum 2 years’ experience in a target-driven sales role, ideally within a subscription-based, finance or high growth sales environment.
- Proven track record of meeting and exceeding KPIs in sales performance, customer conversion, or account growth.
- Strong understanding of consultative/ solution selling, customer service excellence, and the importance of relationship-building.
- Excellent communication and interpersonal skills with the ability to engage and influence customers effectively.
- High attention to detail and strong time management, with the ability to handle multiple customers and priorities.
- Experience or passion for the automotive or mobility industry (desirable).
- A full, unrestricted UK Driver’s Licence (must have).
- Comfortable commuting to our Cricklewood, North London Hub daily.
- Ability to work weekends as required.
What we offer
- Performance based bonus
- Flexible leave options, providing more time for rest & recovery
- Health and Wellbeing benefits
- Employee Assisted Program
- Dedicated Learning & Development Platform to support Career growth
- Health insurance and a monthly wellness allowance
Benefits & Support
💰 Bonus scheme: Opportunity to earn based on your performance
🏖️ Annual leave: 25 days + bank holidays
🎂 Day off for your Birthday!
📖 Dedicated Learning & Development platform
❤️🩹 Private Health Insurance and Monthly Wellness Allowance
💭 Employee Assistance Program
Our Process
Intro with our Talent team to understand your background, aspirations, and answer your questions.