Customer Service Representative

Work4u International is seeking a Customer Service Representative on behalf of our client on Kalyvia, Thorikou.

The role offers the opportunity to become part of a dynamic, international organization and contribute to the efficient management of customer orders, quotations, and day-to-day customer requirements.

Key Responsibilities

- Manage incoming customer enquiries via telephone and email, ensuring prompt, professional, and accurate responses.

- Receive, process, accurately enter, and systematically monitor customer orders through the company’s ERP and internal systems.

- Manage quotations and orders, ensuring accuracy, completeness, and timely system updates.

- Coordinate effectively with customers and internal departments to ensure the smooth and timely processing of orders.

- Monitor the progress of customer requests and orders, ensuring appropriate follow-up and timely communication.

- Maintain accurate and up-to-date customer and order information within the relevant systems.

- Provide a consistently high standard of customer service while ensuring adherence to established company procedures and processes.

Candidate Profile

- Previous professional experience in Customer Service, Order Management, or a related position will be considered an asset.

- Strong computer literacy and confidence in working with business management systems.

- Professional proficiency in English , both written and spoken.

- Proficiency in Microsoft Office , particularly Outlook, Word, and Excel .

What client offers

- Competitive compensation package.

- Private medical insurance plan.

- On-site company restaurant.

- Professional development and continuous training opportunities.

- Modern and safe working environment.

- Stable and collaborative work environment within an international multinational group.