About this role
JLL empowers you to shape a brighter way .
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Overview
The CoStar Migration & Portfolio OS Specialist will serve as a dual-role Subject Matter Expert (SME) supporting both the CoStar migration initiative and the Portfolio OS project within the Accelerate AI framework. This position combines critical system transition leadership with AI-driven process automation expertise, focusing on seamless database migration and the automation of lease administration standard processes.
What You'll Do
- Lead CoStar migration efforts by serving as the primary Subject Matter Expert, guiding Lease Administration teams through system transition and providing hands-on support throughout the migration lifecycle
- Design and deliver targeted training programs, including account-specific materials, to upskill teams on CoStar functionality and ensure smooth adoption across EMEA regions
- Oversee data validation and integrity checks during migration, working closely with teams to verify accuracy and resolve discrepancies between legacy and new systems
- Develop comprehensive process maps and standard operating procedures for both standard and specialized accounts, documenting workflows and identifying process improvement opportunities
- Create and execute detailed test cases across Pega, CoStar, and Portfolio UAT environments, performing complete invoice abstraction and variance reporting cycles to train AI agents
- Extract, analyze, and interpret large datasets from multiple systems (Pega, CoStar, Prohance) to provide actionable insights, identify trends, and support data-driven decision-making
- Participate actively in cross-regional collaboration through regular calls and MS Teams communication, clearly articulating lease administration workflows and system-specific requirements
- Drive continuous improvement initiatives by proposing system enhancements, updating process manuals, and ensuring alignment with JLL Global Policies and Procedures
What We're Looking For
- Expert-level knowledge of standard lease administration processes with particular understanding of EMEA-specific invoice tracking, billing cycles, and compliance requirements
- Proven proficiency with Pega and Portfolio/CoStar systems, with hands-on experience navigating system transitions and managing parallel operations
- Exceptional attention to detail with a keen ability to identify data discrepancies, process gaps, and opportunities for operational efficiency
- Strong analytical capabilities to work with large, complex datasets and translate findings into clear recommendations and actionable insights
- Demonstrated experience in user acceptance testing (UAT), test case development, and validating system functionality in migration environments
- Understanding of AI and automation principles, particularly as they apply to lease administration and invoice processing workflows
- Outstanding communication skills with the ability to explain technical concepts and complex processes to diverse audiences across multiple regions and seniority levels
- Highly organized and collaborative working style with proven ability to manage multiple concurrent workstreams, prioritize effectively, and work seamlessly across cross-functional teams
What You Can Expect From Us:
Competitive Rewards & Benefits: Permanent contract, private healthcare, cafeteria system, life insurance, and employee assistance program.
Flexible Work Environment: Hybrid model in premium Warsaw Spire workspace with state-of-the-art facilities and metro access.
Career Development & Growth: Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.
Stability & Recognition: 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies.
Inclusive & Supportive Culture: Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.
Global Perspective: 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.
Location:
On-site –Warsaw, POL
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
