About this role
COMPANY OVERVIEW
At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company
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POSITION PROFILE
Our Property Management Team is responsible for the day-to-day operations, care, and success of our vacation rental properties. This position plays a key role in ensuring each home is well-maintained, guest-ready, and operated to the highest standards of quality and hospitality.
The ideal candidate is dependable, organized, detail-oriented, and able to work independently in a fast-paced environment. Responsibilities may include coordinating property maintenance and repairs, conducting property inspections, communicating with guests and homeowners, managing supplies and inventory, and responding to property-related issues.
This role requires a strong commitment to customer service and attention to detail. Our goal is to provide guests with a clean, comfortable, safe and memorable experience while protecting and maintaining the value of each property we manage.
The successful candidate will present the company professionally, communicate effectively with homeowners, guests, vendors, and team members, and take ownership of problems from start to finish. Flexibility, problem-solving skills, and the ability to prioritize multiple properties and tasks are essential.
ESSENTIAL RESPONSIBILITIES
➢ Respond to and handle guest requests in a courteous, efficient, safe manner.
➢ Perform preventive maintenance and necessary repairs on all homes within our Vacation Rental Program. This includes assessing all electrical, plumbing, appliances, HVAC and other home systems that are functioning properly for guest and owner arrivals.
➢ Perform pre-arrival and departure walkthroughs to determine if any repairs are necessary before the next guest arrivals.
➢ Maintain the cleanliness and general maintenance duties in the engineering spaces as well as other assigned daily operations.
➢ Knowledge of commercial kitchen equipment and have the ability to perform PMs on ice machines, as well as assisting the kitchen staff with any items or equipment that is not functioning properly.
➢ Basic knowledge of HVAC systems to be able diagnose, change filters, and report any issues to the Property Engineering Manager.
➢ Respond to all emergency situations including fire alarms, threats, disasters and power failures; notify the appropriate authorities.
➢ Assist with community and property preventative measures and recovery related to inclement weather.
➢ Perform special projects and other responsibilities as assigned.
➢ Communicate information and Resort services to management, staff and guests.
REQUIRED KNOWLEDGE SKILLS
➢ High school diploma or equivalent trade school, special courses in building maintenance and construction.
➢ Ability to operate with basic hand-tools, miter saws, drills and other components within the engineering department.
PREFERRED KNOWLEDGE SKILLS AND ABILITIES
➢ Two years prior experience in building maintenance and construction preferred.
➢ Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work.
➢ Knowledge of commercial pool operations. Daily checks on pool heaters, pumps and water levels.
PHYSICAL DEMANDS
Lift/Push/Pull/Carry - up to 50-75 plus lbs. supplies, equipment and machinery. Bending - required to perform inspections and repairs frequently throughout shift. Kneeling - required to perform inspections and repairs frequently throughout shift. Continuous movement throughout hotel required to respond quickly to emergency.
COMPANY OVERVIEW
At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here.
Note: The statements herein are intended to describe the general nature and level of work being performed by Hotelitarians, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Valor.
BENEFITS PACKAGE
- Competitive Salary
- Daily Pay!
- Team Member Hotel Discount Program
- Uniforms Provided for most positions
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
- Paid PTO
- 401k with employer match
- Team Member Awards and Recognition programs throughout the year
- Food and Beverage Discounts
- Tuition Reimbursement