About this role
General Summary
Oversees the daily operations of the Emergency Department of the Patient Access Department. Supervises work activities of assigned staff. Uses exceptional customer service practices. Represents WellSpan in a professional and positive manner. Provides support to Manager/Supervisor.
Shift
Full Time, 11A-7P, every third weekend, holiday rotation
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- 1 year Relevant experience Required
- Demonstrated leadership potential Preferred
Licenses:
- Certified Healthcare Access Associate within 1 year Required
Courses and Training:
- Become fully trained on trauma/TAT policies and procedures within 6 months of employment where deemed necessary. within 180 days Required and
- Appropriate certification, as required Upon Hire Required
Knowledge, Skills, and Abilities:
- Excellent customer service, communication and interpersonal skills
- Serves as an on-call contact for coverage on an as needed basis
Benefits Offered:
- Comprehensive health benefits
- Flexible spending and health savings accounts
- Retirement savings plan
- Paid time off (PTO)
- Short-term disability
- Education assistance
- Financial education and support, including DailyPay
- Wellness and Wellbeing programs
- Caregiver support via Wellthy
- Childcare referral service via Wellthy