Career Specialist

Job Description:

Title: Career Specialist

Classification: Non-Exempt

Salary: $50,000

Scope of Position

Build relationships with community-based organizations to develop appropriate strategies to connect jobseekers to available opportunities; provide assistance as needed

Provide customer-centered services designed to enhance workforce development activities and service strategies for jobseekers

Keep a flexible schedule to meet customer and community partner’s needs

Services may be offered in person or virtually depending on customer and community partner’s needs

Essential Functions

Answer questions in a computer lab setting including Career Resource Center

Maintain current knowledge of state policies, local guidelines and regulations

Disseminate information on available job opportunities to community-based organizations and jobseekers

Communicate with direct supervisor to resolve problems

Coordinate activities with central hub; assist in recruitment activities, coordinate with hub BST in placement activities

Increase program awareness and participation through outreach at various partner locations through workshops, and open office hours

Meet performance reporting criteria on a weekly, monthly and annual basis, as established by leadership

Implement processes to identify jobseekers, and connect unemployed and long-term unemployed individuals to employment, identify barriers, and training opportunities that may be needed

Assist clients in registering in PA CareerLink® system of record

Identify and develop partnerships with agencies we currently do not work with in partnership with Outreach & Business Service Manager

Participate in community functions and serve as a representative of CareerLink

Document all participant contacts and activities in Commonwealth system of record to include case notes, services provided and post-placement follow-up contacts

Participate in meetings associated with outreach

Provide career guidance to assist jobseekers in making and carrying out career decisions for success in the labor market; identify suitability for and/or barriers to employment/training

Provide current labor market information to jobseekers

Assist with directing and registering clients with steps to get enrolled into PA CareerLink® services through appropriate program referrals to increase program enrollments

Provide follow-up activities according to program guidelines

Provide information to jobseekers, individually and in group sessions, about PA CareerLink® services and the services of other agencies and organizations electronically

Provide assistance to jobseekers

Provide reports as requested by management

Other opportunities as available

Education and Experience Requirements

Experience in business, sales or training

Interpersonal skills

Experience in a team-oriented environment

Bachelor's degree or related experience

Experience working with unemployed, underemployed, displaced workers, ex-offenders, veterans, individuals with barriers, or other economically-disadvantaged populations

Ability to prioritize tasks and document all aspects of services provided

Demonstrated communication, analytical and interpersonal skills

Knowledge of Microsoft Office programs

Valid Driver’s License, automobile and clean driving record required

Ability to maintain flexibility as needs of contract or contractor require

Must be willing to work evening and weekend hours

Bilingual (English/Spanish) is preferred

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.