Crew Dispatcher

Join a global leader in private aviation, offering access to an ultramodern fleet of private aircraft through fractional ownership, leasing and jet cards. Together, our employees in North America and Europe work to provide Flexjet aircraft Owners with the finest experience in premium private jet travel.

Reports To: Scheduling Manager EU

4/4 12h shifts 0600-1800/ 1200-0000 UK Time

Summary

The Crew Dispatcher manages legality, positioning, and logistics for crew.

Key Responsibilities

- Serve as the primary point of contact for crew, managing incoming calls, inbox requests, and operational support.

- Proactively verify and update crew positioning for Day 0 to Day +5, ensuring all bookings and confirmations are accurately recorded.

- Verify hotel accommodation for crew away from base and manage ad-hoc travel and accommodation requests as required.

- Run and analyse SAFE and FTL reports, identifying potential legality or operational risks and communicating mitigations to Scheduling and Ground Operations Management.

- Cross-check crew legality exceptions and ensure all required approvals are in place.

- Verify ILC line checks for Day 0 to Day +5, ensuring correct crew composition and LTC compliance.

- Test the endorsement module regularly to maintain system functionality and data integrity.

- Track daily flight operations and update the system with accurate duty times and Journey Log information; ensure all logs and checklists are completed.

- Coordinate with Flight Operations, Ground Operations, Duty Managers, and Crew to resolve operational issues, disruptions, and schedule changes.

- Support disruption recovery by arranging crew repositioning, accommodation, and transport solutions as required.

- Maintain proactive communication with operational stakeholders to support crew legality, operational readiness, and schedule integrity.

- Prepare comprehensive shift handovers, highlighting operational updates, outstanding actions, and crew-related risks.

Requirements

- 1+ years of experience in aviation crew scheduling, dispatch, or operations support.

- Strong organizational and multitasking skills, with attention to detail and accuracy in fast-paced environments.

- Flexible to work rotating shifts, including nights, weekends, and holidays to support 24/7 operations.

- Proactive, dependable, and solution-oriented, with a strong focus on safety, compliance

Flexjet is an equal-opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship.