Sr. Key Account Specialist (USI7) (2831)

SUMMARY: The Senior Key Account Specialist is responsible for building strategic relationships and leveraging sales techniques to drive revenue and growth for Kellstrom Aerospace. As a key member of our team, you will play a crucial role in identifying opportunities, developing market penetration strategies, and fostering business relationships to achieve our revenue and margin objectives in the dynamic aviation industry.

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

- Manage business relationship as a key liaison between customer and Kellstrom Materials internal departments.

- Continuous research of industry, market trends and product, for use as sales leads, market plans and development pertinent to Kellstrom sales objectives

- Identify customer opportunities and clearly communicate findings to appropriate Kellstrom associates. To include assisting USM team to vet opportunities for sales of USM material opportunities with data collection.

- Speaks with regular and prospective customers to solicit orders by phone. Discuss suitability of different types of surplus material and parts to meet customers requirements and evaluate forecast needs.

- Enter sales inquiries, quotes, and orders. Using Managements criteria ensures efficiency and timeliness of sales from initial contact to closure of transaction and customer service follow-up.

- Prepare reports on business transactions and sales calls.

- Enter new customer data and other sales data for current customers into a computer database.

- Assists Regional Sales Managers to close package opportunities and develop customers.

- Maintains current assigned customers.

- Develop ongoing customer service improvements.

- Reviews and updates open (backlog) orders.

- Investigates and resolves customer problems with deliveries, quality, etc. to ensure overall customer satisfaction.

- Interface with internal customers.

- Manages responsibility for Sales and Support activity domestically and internationally.

- Assist Credit and Collection on past due invoices.

- Ensure decisions made on disposition of nonconforming products adhere to Kellstroms quality procedures.

- Travel as required based on business needs.

- Other duties as assigned.

MINIMUM REQUIREMENTS:

- Bachelors degree

OR an additional 3 years of specific work experience in lieu of degree.

- 5 years of relevant/technical work experience.

- 3 years of experience in sales or the aviation industry.

- Analytical mindset: Proficient in working with mathematical and financial concepts such as PBIT and ROI. Able to apply mathematical concepts to practical situations, such as fractions, percentages, ratios, and proportions.

- Critical thinking and problem-solving: Skilled at defining problems, collecting data, establishing facts, and drawing valid conclusions. Ability to interpret technical instructions and handle abstract and concrete variables. Proven negotiation skills and a focus on maintaining corporate profitability goals.

PREFERRED REQUIREMENTS:

- Ability to read, analyze, and interpret common technical journals.

- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

- Ability to effectively present information to top management.

- Ability to speak a second language a plus.

OTHER:

- The selected applicant will be subject to a background check and drug testing.