Skip Tracer

Join Our Team as a Skip Tracer!
Are you a detail-oriented investigator who enjoys solving puzzles and uncovering information? At Cadex, we're looking for a motivated and resourceful Skip Tracer to help locate individuals, conduct research, and support our claims and collections operations. In this part-time role, you'll use advanced investigative techniques, analyze information, and collaborate with a supportive team in a professional office environment. If you thrive on problem-solving, enjoy working independently, and want to contribute to a company that values teamwork, continuous improvement, and professional growth, we'd love to hear from you. This is a great opportunity to build your investigative and analytical skills while enjoying a flexible Monday through Friday schedule and being part of an organization committed to diversity, inclusion, and equal opportunity for all.

OBJECTIVE

The role of the Skip Tracer is to locate and compile information regarding debtors. This position coordinates the production of claim reports and special investigation visits.

PRIMARY JOB DUTIES

- Locate and generate specific required information using basic and advanced skip tracing techniques

- Perform investigative and research work

- Coordinate special investigative visits including information gathering

- Produce claim reports including information gathering

SECONDARY JOB DUTIES

- Assist in training new team members

- Continuously seek opportunities for process improvement and propose ideas

- Foster effective communication and collaboration between countries and cultures within all regions

- Assist in collections/operations project work as required

- Act as backup to other members of the collections/operations Department

- Maintain a high level of professionalism and confidentiality with all information entrusted with

OTHER JOB DUTIES

This position will perform other duties as requested. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without advanced notice.

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities

WORK HOURS

It is essential that this position adhere to the assigned work schedule. This is a part-time position working 5 hours a day, totaling 25-30 hours a week, Monday - Friday and subject to change with advanced notice. Schedules and hours required may also vary by department, client, and/or team. Schedules will be assigned on an individual basis by the manager/supervisor of the position.

TRAVEL

No travel is expected for this position

WORK ENVIRONMENT

This job operates in an office setting work environment. This role may routinely use standard office equipment such as computers, headsets, telephones, webcams, photocopiers/printers, and related. The noise level in the office setting is limited to quiet and the work environment noise level will vary based on the work environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk and hear and work with others through verbal and written contact. This is a largely sedentary role; however the employee is occasionally required to stand, walk, use hands, and reach with hands and arms. Specific vision abilities required by this job include general seeing and close vision. Repetitive motion is frequently required through typing and computer mouse usage. Mental requirements include simple and complex reading, simple and complex writing, memorization, analyzation, perception/comprehension, decision making, planning, independent action, and planning.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

EEO STATEMENT

Cadex provides equal employment opportunities to all employees without regard to race, color, creed, religion, sex, age, national origin, disability, marital status, familial status, predisposing genetic characteristics, domestic violence victim status, gender identity or expression, pregnancy, sexual orientation or military status.

Qualifications

COMPETENCIES

- Proficient in MS Office

- Excellent verbal and written communication skills

- Strong multitasking/multi-system and prioritizing skills

- Ability to work in a team-based environment in shared tasks and projects

- Basic math skills

REQUIRED EDUCATION AND EXPERIENCE

High School Diploma or general education degree (GED) and two years’ experience in a skip tracing or collections function

FLUENCY

This position requires fluency in the English language.

ADDITIONAL ELIGIBILITY REQUIREMENTS/RESPONSIBILITIES/QUALIFICATIONS

None required for this position