About this role
Develops, implements and administers a quality assurance program to include developing quality management tools, monitoring quality, conducting audits, resolving programmatic issues, and ensuring compliance with established policies, procedures and all mandated federal, state and local laws and regulations.
Management Scope: Trains and supervises exempt and non-exempt staff.
Education, Experience and Training:
Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Education, Business Administration, or in a job related field of study. Three (3) years of direct professional work related experience.
Special Requirements/Knowledge, Skills & Abilities:
Skilled in the use of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments, and the general public. Must possess a valid Texas Driver’s License, with a good driving record.
Physical/Environmental Requirements:
Standard office environment. Ability to travel to various work site locations.
An employee may be transferred to another department, shift, location, or facility based on the needs of the Department.
Working in a 24-hour facility may make the employee subject to working mandatory overtime or remaining on duty and working all, or a part of, an additional shift (“double shift”).
The incumbent is / may be considered to be ‘essential personnel’ subject to being held over or called back to a work location or alternate site at all times. When required, you will be notified by your supervisor.
Must be at least 21 years of age (for applicable positions) and must pass all portions (physical/written) of the Juvenile Academy to continue employment or all standards related to PREA and Ethics for specific positions.