About this role
Job Overview:
The Assistant Shop Manager supports the Hardware Repair Manager in overseeing personnel and day-to-day shop operations. This role focuses on staff management, scheduling, and ensuring that technicians have the resources they need to succeed. The Assistant Shop Manager helps maintain a positive, efficient workplace while ensuring alignment with CleanSpark’s policies and goals.
Key Responsibilities
- Supervise and manage shop staff, including Leads and Technicians, ensuring accountability to company standards
- Lead the hiring process for technician and lead positions, including interviewing, evaluating, and selecting candidates
- Administer disciplinary actions by documenting issues, providing feedback, and escalating to senior management when necessary
- Conduct performance monitoring and contribute to reviews by evaluating staff achievements, identifying gaps, and recommending development plans
- Oversee onboarding and training of new employees to ensure they understand policies, safety practices, and repair procedures
- Ensure consistent compliance with SOPs, workplace standards, and safety/ESD protocols
- Support logistics operations and ensure adequate stock of tools, parts, and repair materials to meet production needs
- Foster a positive work environment by addressing employee concerns, maintaining morale, and encouraging teamwork
- Manage day-to-day personnel administration, including documentation, attendance tracking, and reporting
- Coordinate with Leads to align staffing and workflow with operational goals and quality standards
- Perform additional duties as assigned
This role requires professionalism, respect, sound judgment, strong communication, attention to detail, and the ability to work effectively with others in a collaborative, team-oriented, and inclusive environment.
Required Qualifications
- High school diploma or GED required; associate or bachelor’s degree in business administration, management, or a related field preferred.
- Two to four years of supervisory or management experience, preferably in a repair, warehouse, manufacturing, or similar operational environment.
- Demonstrated people-management experience, including hiring, coaching, performance management, employee development, and corrective action.
- Strong organizational skills with experience in scheduling, documentation, administrative recordkeeping, and workforce coordination.
- Ability to balance staffing, logistics, and workflow requirements in a fast-paced environment.
- Strong written and verbal communication skills with the ability to collaborate across departments and organizational levels.
- Ability to lift and carry up to 75 pounds, with or without reasonable accommodation.
- Reliable transportation and the ability to travel to other Company facilities or off-site locations as business needs require.
This position may involve duties that require operation of a company vehicle or travel between job sites. As such, candidates must be insurable under CleanSpark's vehicle insurance policy.
CleanSpark is an Equal Opportunity Employer. It provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.