Member Service Representative - 12 month term

Provincial Credit UnionPrince Edward, Ontario, Prince Edward IslandOn-siteFull-timeStaff, 8–12 yearsListed 3 days ago

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About this role

Member Service Representative - 12 month term

Branch Location:   Tignish , PE

At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of   Canada’s Top 100 Employers for 2026 . We’re on a mission to provide trusted financial advice, education, and planning that empowers Islanders to thrive.

When you join us, you’ll become part of a supportive, innovative team that’s passionate about delivering exceptional member experiences and making a real impact in our communities. If you’re ready to   grow your career while helping others grow their financial future, we’d love to meet you.

What You’ll Do:

- Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions.

- Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.

- Maintain professional and technical knowledge of the position by completing training and development in all associated risk and cash management guidelines as provided.

What You Have:

Required Education and Experience

- High School Diploma

- Demonstrated experience and eagerness to provide superior customer service

Skills and Abilities

- Experience and eagerness to provide superior customer service.

- Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.

- Professional manner and poise, and sensitivity in dealing with confidential information and materials.

- Excellent verbal and written communication skills.

- Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

- A Strong, Positive Culture   – Work with an engaged, community-focused team where collaboration, respect, and belonging come first.

- Competitive Compensation   – Earn a market-aligned salary plus the opportunity for an annual bonus.

- Comprehensive Benefits   – Access a flexible health and dental plan, sick time.

- Generous Time Off   – Enjoy two weeks of vacation, plus two personal days   and two volunteer days   to recharge and give back.

- Unique Employee Perks   –  Annual fitness & clothing allowance.

- Salary Range:   $45,870 - $50,967.

- This is a 12 month term position.

Additional Information

- Bondability Requirement:   Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

- Closing Date:   October 2nd , 2026.

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.