About this role
Job Description
Salary
Starting at $20.20/hour
$15.00 per diem for mileage
Shifts and Hours
3 hours per day (typically half AM and half PM, with occasional 30-minute lunch coverage)
Monday to Friday
Contract runs September to June
Reports to
Program Manager – School Safety Zone
Purpose
The Team Lead position will provide necessary duties in “ the field ” at intersections and routes throughout Brockville, supporting the Adult Crossing Guard (ACG) program within operational school hours.
Core Competencies
· Strong Customer Service Skills
· Communication – verbal and written
· Computer proficiency (including email)
· Ability to work as part of a team and stay in regular communication with the office staff
· Ability to maintain calm and professional demeanor
· Adaptability/ flexibility
· Decision making and judgement
· Planning and organizing
· Problem solving
· Accountability and dependability
Duties and Responsibilities
· Conduct all duties and responsibilities of an Adult Crossing Guard when required.
· Provide on-site and remote support to teams in Brockville, address urgent needs, and support staffing or training initiatives
· Visit specific sites as requested by the Office.
· Effectively communicate with Adult Crossing Guards by answering questions, listen and address concerns, building rapport, etc.
· Training and coaching new Adult Crossing Guards.
· Reporting Crossing Guard absenteeism/performance issues to the Program Manager
· Distribution & Retrieval of Equipment
· Dispersal of rewards and incentives to the Adult Crossing Guards.
· Acting in the role of Adult Crossing Guard to cover open shifts.
· Comply with all safety requirements and wear all required equipment (provided)
· Maintain a calm and professional demeanor at all times.
Requirements
Position Requirements
· Must be available to work at all intersections identified in Brockville.
· English Skills
· Smart Phone
· Drivers licenses and access to a vehicle
· Valid Standard First Aid with CPR C certification
· Confirmation of physical health from a licensed physician may be required. Reference to full manual dexterity and multilimbed coordination essential. Due to the requirements of the position, accommodations due to health may be limited.
· Police Records Check (PRC) with the Vulnerable Sector is required – PRCs can be completed during the application process. Costs associated with the PRC will be reimbursed by the OSC after three (3) months of employment. Employment offer conditional upon a valid and clean PRC
Working Conditions
· Ability to walk briskly, move repeatedly in and out of the intersection, and stand for up to 1.5 hours
· Stand and maintain alertness for the entirety of the shift
· Ability to hold a 5-lb Stop Sign Paddle above shoulder height for extended periods of time
· 20/20 Vision (with or without corrective lenses) along with adequate depth and peripheral perception
· Accountable to work in all environmental conditions. Environmental conditions may include but are not limited to snowstorms, freezing rain, cold temperatures, rain, heat waves, humidity, hot temperatures and dust, etc.
· Ability to dress appropriately for, and perform moderate physical labour during all weather conditions
· Hazards associated with high traffic conditions.
· Daily travel within Team Leads designated Zone.