About this role
FUNCTION:
The Club Director provides leadership, management, and oversight for all club operations. This position ensures a safe, positive, and engaging environment for youth while achieving organizational goals related to program quality, membership growth, staff development, and community engagement.
RESPONSIBILITIES:
Operations Management
- Provide overall leadership and management of club operations
- Ensure daily club operations run efficiently and effectively
- Monitor club enrollment, attendance, and membership goals
- Manage club budget, purchasing, and resource allocation
- Ensure compliance with BGCGH policies and procedures
Safety & Risk Management
- Lead all physical and emotional safety initiatives
- Conduct safety walkthroughs and CARE Checks
- Ensure emergency preparedness plans are implemented
- Manage incident reporting and follow-up investigations
- Maintain compliance with BGCA and organizational safety standards
Human Resources & Staff Management
- Supervise and evaluate all club staff
- Lead staff meetings and professional development
- Assist with recruitment, hiring, onboarding, and retention
- Manage staff schedules and performance expectations
- Address employee relations concerns and corrective actions
Community Engagement
- Represent BGCGH within the school and community
- Build relationships with school administrators and key stakeholders
- Support volunteer engagement efforts
- Participate in community events and organizational initiatives
Club Performance & Accountability
- Monitor key performance indicators (Membership, ADP, Capacity, Retention)
- Ensure quality program implementation
- Develop improvement plans when necessary
- Maintain overall club culture and staff morale
Qualifications
MINIMUM QUALIFICATIONS:
- Bachelor's degree in Education, Social Work, Recreation, Youth Development, Business Administration, or a related field preferred.
- 5 years of experience in youth development, education, recreation, or nonprofit management.
- Supervisory and leadership experience.
- Strong communication, organizational, and problem-solving skills.
- Ability to work with diverse populations and build positive relationships.
- CPR/First Aid certification (or ability to obtain).
- Must have a valid Texas drivers license (CDL may be required based on vehicle standards), and be insurable.
SKILLS AND COMPETENCIES
- Leadership and team management
- Program planning and evaluation
- Budget and resource management
- Conflict resolution
- Community engagement
- Child safety and risk management
- Communication and public speaking
PERFORMANCE INDICATORS
- Membership growth and retention
- Program participation and quality
- Staff performance and retention
- Safety compliance
- Parent and community satisfaction
- Achievement of organizational goals
RELATIONSHIPS:
Internal: Maintains close daily contact with Club professional staff to interpret and explain organizational mission, program objectives and standards, discuss issues, and provide/receive information. Maintains close contact with Director of Operations and/or Manager of Operations. Has regular contact with members as needed to discipline, advise and counsel.
External: Maintains contact with external community groups, schools, members parents and others to assist in resolving problems and to publicize the Club.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to supervise indoor and outdoor activities, ability to stand, walk, and actively engage with youth for extended periods. Employee will use hands to fingers, handle, feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee frequently is required to sit. The employee must regularly lift and/or move up to 30lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
DISCLAIMER:
The information presented indicates the general nature of work and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
EOE/m/f/disabled/vet