Manager, Global Communications

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Universal Products & Experiences Overview:

At Universal Products & Experiences (UP&E), we don’t just create products—we create a universe that fans can hold in their hands, wear, play, read, and experience every day. From Jurassic World’s roaring adventures to the playful charm of Minions and the timeless wonder of Back to the Future, we transform stories into unforgettable moments that spark joy across the globe.

UP&E has grown rapidly while keeping the energy, agility, and inventive spirit of a start‑up. Our mission is bold: to take imagination beyond the screen and into the real world through innovative products, immersive retail moments, and extraordinary theme park destinations. We bring both Universal-owned and third‑party worlds to life across expansive theme park destinations, e‑commerce platforms, live entertainment venues, and global retail partnerships—fueling fandom everywhere it lives. Whether it's iconic toys, fashion collaborations, books, collectibles, lifestyle products, or cutting‑edge video games, we work with world‑class licensees and creators to make our universe tangible.

Here, creativity meets technology, and strategy meets storytelling. We connect design, commercial excellence, and fan passion to deliver experiences that millions cherish—inside the parks and far beyond them. As part of Universal Destinations & Experiences, you’ll join a global team that thrives on collaboration, imagination, and the power of culture‑shaping ideas. Your work will inspire fans, uplift communities, and leave a lasting mark on entertainment history.

We believe in a workplace where every voice matters, every perspective is valued, and every colleague can shine. That’s how we strive to be an employer of choice for talent and a partner of choice for retailers, licensees, and creators who share our passion for world‑class storytelling. If you’re ready to bring imagination to life and create moments that resonate worldwide—your next adventure starts here.

Join us and help create moments that matter.

https://www.universalproductsexperiences.com/

Universal Products & Experiences is committed to attracting and retaining a diverse workforce of the highest caliber. We are committed to fostering equitable and inclusive environments that honor the experiences, perspectives, and uniqueness of each colleague.

Job Description

The Communications Manager will support external communications across Universal Destinations & Experiences Global Consumer Products & Games business. Reporting to the Senior Director, Global Communications, this role will develop and execute strategic communications campaigns that elevate franchise storytelling, business milestones, consumer products, games, partnerships, retail, and fan engagement initiatives.

The ideal candidate is a strong storyteller with experience in media relations, integrated communications, event support, and cross-functional collaboration.

Essential Responsibilities

- Develop and execute communications strategies and PR campaigns that support franchise growth and consumer products and games initiatives.
- Lead communications planning for assigned franchises, products, and partnerships, ensuring communications initiatives align with business priorities and growth objectives.
- Partner with internal teams and external stakeholders across franchise, studio, theme parks, licensing, games, retail and events to execute integrated communications campaigns that support business objectives.
- Serve as a trusted communications advisor to business stakeholders and cross-functional partners, providing strategic counsel and recommendations.
- Foster cross-divisional communications opportunities across NBCUniversal and Universal Destinations & Experiences.
- Identify proactive storytelling opportunities that drive awareness for franchises, partnerships, consumer products and games, retail, and fan experiences.
- Craft brand, and product messaging, including press releases, media pitches, talking points, and communications briefs.
- Curate and activate creator and influencer partnerships, driving measurable results against communications and business KPIs.
- Analyze campaign performance and media results, providing insights and recommendations to optimize future communications strategies.
- Manage relationships with entertainment, lifestyle, trade, and general consumer media.
- Manage external PR agencies and vendors to ensure effective campaign execution.
- Support consumer products and games portfolio at press events, fan activations, premieres, screenings, and licensing trade shows.
- Independently manage multiple communications workstreams, establishing priorities and making recommendations that support business objectives.
- Maintain media and influencer lists and oversee coverage tracking and reporting.
- Travel as needed.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $85,000 - $105,000 (bonus eligible)

Qualifications

Basic Qualifications

- 5+ years of public relations and communications experience, preferably within licensing, entertainment, media, or related industries.
- Proven experience developing and executing integrated communications campaigns.
- Exceptional written, verbal, and presentation skills.
- Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or a related field.
- Proficiency in Microsoft Office Suite and Keynote.

Desired Characteristics

- Passion for consumer products and games, entertainment, fandom, and storytelling.
- Strong understanding of media, culture, and consumer trends.
- Strategic thinker with strong project management skills.
- Collaborative, proactive, and solutions-oriented.
- Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
- Ability to maintain confidentiality and exercise sound judgment.

Additional Requirements:

- Travel may be required
- Perform other related duties as assigned to support the needs of the team
- Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].