Sales Development Representative

Job Description

Are you looking to join a forward-thinking sales organization with strong earning potential and long-term career growth?

As a Sales Development Representative (SDR) at Thomson Reuters, you will play a critical role in driving business growth by generating qualified sales opportunities through outbound prospecting. You will engage decision-makers across the U.S. market, uncover business challenges and needs, and create valuable opportunities for Account Executives. This role is ideal for commercially driven professionals who enjoy building relationships, navigating complex B2B conversations, and developing a long-term career in sales.

Key Responsibilities

In this opportunity as a Sales Development Representative, you will:

- Generate new business opportunities through proactive outbound prospecting activities, including phone, email, and digital engagement.
- Identify customer needs, business challenges, and potential opportunities within target accounts.
- Build, develop, and maintain a healthy sales pipeline through a structured prospecting approach.
- Partner closely with Account Executives to align sales strategies, coordinate outreach efforts, and maximize pipeline generation.
- Identify upsell and cross-sell opportunities and route them to the appropriate sales resources.
- Consistently meet or exceed monthly and annual sales development targets and performance metrics.
- Maintain accurate and up-to-date records of prospecting activities, opportunities, and customer interactions within CRM and sales tools.
- Develop a strong understanding of Thomson Reuters products and solutions to effectively communicate business value to prospective customers.
- Collaborate with Training, Marketing, and Account Management teams to support overall business objectives and customer engagement strategies.

Required Qualifications

You’re a fit for the role of Sales Development Representative if you have the following required qualifications:

- 2+ years of experience in B2B sales, prospecting, lead generation, business development, or a related customer-facing role.
- Excellent verbal and written communication skills in English.
- Demonstrated ability to communicate professionally and influence stakeholders through phone, email, and virtual meetings.
- Strong interpersonal skills with the ability to build relationships and establish credibility quickly.
- Ability to confidently handle objections and navigate challenging conversations.
- Experience working in quota-driven environments with measurable performance targets and key performance indicators (KPIs).
- Intermediate computer proficiency, including experience using CRM systems and sales technology tools.
- Availability to work schedules that align with U.S. customer business hours.

Preferred Qualifications

- Bachelor’s degree or equivalent professional experience.
- Previous experience in software, SaaS, technology, or subscription-based sales environments.
- Experience prospecting and selling into the U.S. market.
- Familiarity with structured sales methodologies and outbound prospecting best practices.
- Demonstrated success building and managing sales pipelines in a high-performance sales organization.
- Experience leveraging sales engagement platforms, CRM systems, and AI-enabled sales tools to improve productivity and results.

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What’s in it For You?

- Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact:  We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com