Systems Engineer, Information Technology

About Lincoln Avenue Communities

Welcome to Lincoln Avenue Communities (LAC)—a leading, mission-driven real estate private equity firm dedicated to strengthening communities through the development and preservation of affordable housing.

As a vertically integrated developer, investor, and long-term operator, we deliver sustainable, high-quality homes to lower- and moderate-income individuals, seniors, and families across 33 states. Our growing portfolio—more than 180 properties and 35,000+ homes—reflects our commitment to long-term impact, operational excellence, and resident well-being.

LAC is proud to be recognized as an industry leader, recently ranked No. 1 on Affordable Housing Finance’s 2025 AHF 50 list of top developers. Our approach combines strategic investment, thoughtful design, and community partnerships to deliver housing solutions that foster stability, opportunity, and resilience.

About This Role

Our IT team is looking for a senior, hands-on Systems Engineer (Level 3–4) to own and continuously improve the technology environment that keeps our teams connected, secure, and productive. You’ll lead the day-to-day reliability and modernization of our Microsoft 365, identity, endpoint, network, cloud, and core SaaS platforms while serving as a trusted technical expert across the organization.

This is an opportunity to join a fast-paced, growing private equity firm that is investing in both its technology foundation and its mission to create and preserve high-quality affordable housing. You’ll have meaningful ownership, the autonomy to make technical decisions, and the opportunity to build scalable, automated systems that support a growing business and a real-world impact.

This roles reports to a Senior Manager and is a hybrid opportunity (3 days on-site).

What You’ll Do

- Email & M365 Ownership: Architect and administer Exchange Online, including mail flow rules, routing, DNS records (SPF/DKIM/DMARC), and Mimecast policy management. Manage Entra ID identity lifecycle, access policies (Conditional Access), and collaboration settings for ~1,000 users.
- Modern Endpoint Management: Manage the full lifecycle of ~650 endpoints (Windows/macOS) using Intune/Autopilot. Define imaging standards, update rings, and compliance policies.
- Physical Infrastructure : Oversee MDF/IDF rack management, including racking/stacking equipment, cable management, UPS maintenance, and coordinating low-voltage cabling projects for office builds or expansions.
- Tier 3 Escalation Support: Serve as the final point of escalation for complex desktop, network, and identity support issues that cannot be resolved by Helpdesk or MSP.
- Backup & Recovery: Manage and monitor enterprise backup systems (e.g., Veeam for M365/Azure), ensuring data integrity and successful recovery capabilities for critical business data.
- Network Operations: Maintain and monitor our Cisco Meraki stack (MX, MS, CW) across 4 regional offices, ensuring uptime and secure connectivity.
- SaaS Administration: Serve as the technical administrator for key business platforms, managing integrations, SSO configuration, and user provisioning.
- Azure Infrastructure: Support and administer our growing Azure footprint, including SQL services, App Services, and Blob Storage. Collaborate with the team on cloud architecture and resource management.
- Automation & Efficiency: Build automation workflows using Power Automate and light PowerShell scripting to replace manual tasks and improve system reliability.

What You Bring

- Primary Decision Maker: You are the owner of your domain. You will make day-to-day technical decisions on configuration and architecture within agreed guardrails, escalating only for material risk or budget.
- Proactive Builder: You identify performance bottlenecks or modernization opportunities and drive them from concept to implementation.
- Subject Matter Expert: You are the go-to technical authority for infrastructure. You recommend the "what, when, and how” of system changes and are accountable for the results.

Requirements

Your Education and Experience

- 5+ years deep, hands-on engineering experience in a Microsoft 365 / Cloud-first environment.
- Identity & Directory Services: Expert-level Entra ID (Azure AD) and Active Directory skills: SSO/SAML, SCIM, Conditional Access, Group Policy, and identity lifecycle management.
- Email Management: Expert-level knowledge of Exchange Online, mail routing, DNS management (SPF/DKIM/DMARC), and secure email gateway configuration (Mimecast/Proofpoint).
- Endpoints: Proven experience architecting Intune for modern management (Autopilot, Configuration Profiles, Compliance Policies).
- Physical Infrastructure: Experience with server room/IDF management, racking and stacking hardware, UPS configuration, and overseeing structured cabling/low-voltage vendors.
- Azure: Hands-on experience with Azure services, including SQL Database, App Services, Blob Storage, and virtual infrastructure.
- Networking: Hands-on experience configuring and troubleshooting Cisco Meraki networks (Firewalls, Switches, Wireless).
- Automation: Comfortable building Power Automate workflows and writing light PowerShell scripts for M365 administration and process automation.
- Collaboration: Deep knowledge of SharePoint Online / Teams architecture, permissions, and external sharing controls.

Benefits

Benefits & Compensation

The expected base salary for this role is $130,000 - $150,000 depending on your level of experience and overall background. This represents the current target and is subject to change. To determine starting pay, we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Our comprehensive total rewards package offers more than just a salary.

In addition to the base salary, employees are eligible for a comprehensive benefits package:

- Semi-Annual performance bonuses
- 100% covered medical, dental, and vision insurance for both you and your dependents
- 401(k) plan with company matching and no vesting period
- Life and disability insurance
- Generous Paid Time Off, Paid Holidays, and Sick Time
- Paid Parental Leave
- Free Daily Lunch
- Onsite Gym with Facilities
- Annual company-wide offsite & team building events
- Learning & development opportunities