About this role
The main purpose of this position is to provide technical support to queries associated with ROV, Survey, C-NAV and AGV equipment. It includes Database Management using helpdesk and knowledge base software, assisting in troubleshooting using available resources and preparing customized reports for management.
REQUIRED
- B. Tech in Electronics /Electrical/Mechanical Engineering
- Able to work in rotational shifts 42.5 hours (weekly) (Morning, Evening, Night & Weekends)
- Knowledge of MS-Office and computer fundamentals
- Must be willing to Work from office as and when needed.
DESIRED
- 0-1-year experience in Support Operations
- Knowledge, Skills, Abilities and Other Characteristics
- Excellent Verbal & Written Communication Skills in English
- Creative thinking and teamwork skills
- Possessing a proactive, positive, “can-do” attitude
- Gives and receives constructive feedback.
- Able to perform multitasking.
- Ensures that others involved in a project or effort are kept informed about developments and plans