About this role
Provides telephonic scheduling for patients calling with one of the many services of the American Hospital Dubai. Coordinates booking of appointments to optimize clinic function. Supports the successful achievements of Clinic Operations strategic goals. Executes the scope of services of each Clinic represented and will aid in directing the patients to the most proper clinic for their specific needs.
- High school graduate
PROFESSIONAL EXPERIENCE:
- Excellent English and Arabic verbal/written communication skills
- Basic computer literacy
- Exposure to/experience with customer service principles
- Medical Terminology/or exposure to a medical environment
- Knowledge of adequate Medical Terminology
- Demonstrate computer literacy and efficiency
- Previous operator or call centre experience is preferable