About this role
Department / Section: Hotel / Housekeeping
Reports to: Assistant Executive Housekeeper / Executive Housekeeper
Job Summary
Reporting directly to the Assistant Executive Housekeeper and collaborating with various departments, the Florist is responsible for creating and maintaining captivating floral displays throughout the ship. This role significantly contributes to the overall visual appeal, providing guests with an enchanting and pleasant onboard experience.
Duties and Responsibilities:
· Creating and maintaining beautiful floral arrangements for the Suite cabins and Villas, ensuring a visually pleasing and inviting atmosphere for guests.
· Overseeing the procurement, storage, and maintenance of flowers onboard, ensuring a fresh and vibrant inventory at all times.
· Contribute to enhancing the overall passenger experience and creating a memorable journey for guests.
· Floral Arrangements: Design and create captivating floral arrangements for the Suite cabins and Villas, adhering to established aesthetic guidelines and guest preferences. Using creativity and artistic skills to provide visually appealing arrangements that complement the ship's ambiance.
· Inventory Management: Maintaining a well-organized inventory of flowers, plants, and related supplies onboard. Regularly assessing stock levels, anticipating demand, and placing orders to replenish supplies in a timely manner. Implementing "first in - first out" storage procedures to ensure freshness and quality of flowers.
· Procurement: Sourcing and ordering a diverse range of flowers and plants from trusted suppliers, considering factors such as seasonality, quality, and availability. Developing relationships with suppliers to negotiate favorable pricing and secure reliable deliveries.
· Quality Control: Inspecting incoming floral deliveries for freshness, quality, and adherence to specifications. Discarding damaged or wilted flowers, and maintaining high standards for all floral arrangements displayed throughout the ship.
· Floral Maintenance: Regularly water, prune, and groom flowers and plants to ensure their
·longevity and optimal appearance. Monitoring environmental conditions such as
·temperature and humidity to maintain the health and vitality of floral arrangements.
· Collaboration: Working closely with other onboard departments, such as Housekeeping and Guest Services, to coordinate floral arrangements for special occasions, events, and guest requests. Collaborate with the ship's design team to align floral designs with the ship's overall aesthetic.
· Budget Management: Assist in budget planning for the floral department, tracking expenses, and ensuring cost-effective practices. Seek opportunities to enhance the value and impact of floral displays while managing expenses within allocated budgets.
· Guest Interaction: Engage with guests, providing knowledge and recommendations about
·the floral displays and answering any questions they may have. Offer exceptional customer service, ensuring guests' preferences and requests are accommodated to the best extent possible.
· Health and Safety: Adhere to all safety protocols and guidelines related to the handling, storage, and disposal of flowers, plants, and related materials. Maintain a clean and organized work area, following sanitation and hygiene standards.
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Requirements
· Floral Arranging Experience: Previous experience in floral arranging or related roles, preferably within the maritime or hospitality industry, showcasing proficiency in creating and maintaining floral displays.
· Language Proficiency: Proficient in English; knowledge of additional languages is advantageous for effective communication with guests, staff, and other departments.
· Floral Design Skills: Advanced skills in floral design, including creating arrangements, selecting appropriate flowers and plants, and ensuring the overall aesthetic appeal of floral displays.
· Attention to Detail: Meticulous attention to detail and a commitment to delivering high-quality floral arrangements, contributing to the overall ambiance and aesthetics of guest areas.
· Organizational Skills: Strong organizational abilities to manage floral tasks, including coordinating with other departments, sourcing flowers, and ensuring timely and accurate service.
· Adaptability: Capacity to thrive in a dynamic maritime environment, adapting to the specific needs and preferences of guests.
· Team Collaboration: Ability to collaborate with the housekeeping team and various onboard departments to ensure coordinated efforts in providing floral services.
· Communication Skills: Effective verbal communication skills, facilitating clear and courteous interactions with guests, staff, and colleagues.
· Problem-Solving Abilities: Quick and effective problem-solving skills to address any issues or concerns related to floral services.
· Physical Fitness: Good physical health suitable for demanding duties associated with floral arranging, including lifting and working with various flowers and plants.
· Professionalism: Exemplary professional conduct, maintaining a high level of integrity, discretion, and respect for guest and staff privacy.
Boarding date: Mid-April
9 months on / 2 months off
Documentation Requirements
· Valid Passport;
· Valid Seaman’s Book;
· STCW Certification;
· Documentation related to the position
15/05/2025