About this role
Are you an excellent communicator with great telephone and email etiquette? Do you have an affinity for troubleshooting computer and peripheral device problems? Do you have basic networking skills?
Then our position within our Service desk is a great first step into the IT field for you.
- Grade 12
- IT diploma/ Certificate
- At least 1 year in an IT or Helpdesk environment
- The technical skills required are just a good general knowledge of computer hardware and software. Knowledge of our POS system would be a major advantage
- Strong verbal and written communication skills
- Excellent interpersonal and customer-facing skills Strong administration skills
- Strong ability to work accurately with attention to detail
- Familiarity with MS Office products
- A high level of confidentiality