Project Coordinator – Digital Literacy (Urban)

Position : Project Coordinator – Digital Literacy
(Urban)

Location : Bangalore

Reports to : State Head

Tenure : 1 Year

HelpAge India is a secular, not-for-profit
organisation in India, registered under the Societies’ Registration Act of
1860. Set up in 1978, the organisation works for  ‘the cause and care of
disadvantaged older persons to improve their quality of life’ . It runs
healthcare, agecare, livelihood, disaster response and awareness initiatives
throughout the country & advocates strongly for the elder cause. It became
the first and only Indian organization to be honoured with the ‘UN Population
Award 2020’ for its exemplary work in the field of ageing and population
issues, and earlier in 2014, has been the recipient of  ‘Vayoshreshtha
Samman’  by Government of India, as an institution working for senior
citizens. We have been awarded highest CRISIL VO 1A grading for excellence in
operations and high credibility. We have been recognized as a Great Place to
Work.

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Role Overview

The
Project Coordinator will be responsible for planning, coordinating, and
implementing the Digital & Financial Empowerment Programme for senior
citizens across the state. The position requires close engagement with senior
citizen associations, community volunteers, community stakeholders, and project
teams to ensure effective program delivery, achievement of targets, and timely
reporting.

Programme Implementation &
Coordination

- Coordinate and oversee programme
implementation across designated districts and urban locations.
- Develop and maintain a database of Senior
Citizen Associations (SCAs), Resident Welfare Associations (RWAs), clubs,
elder groups, and urban slum communities.
- Ensure adherence to project timelines,
guidelines, and quality standards.
- Monitor programme activities and provide
regular updates to the State Program Manager, State Head, and Programme
Lead.

Training & Capacity Building

- Organize and facilitate monthly digital,
financial, and legal literacy workshops for senior citizens.
- Conduct awareness sessions on digital
safety, cyber fraud prevention, online services, financial inclusion, and
legal rights.
- Train and mentor youth volunteers to
support programme implementation.
- Build local resource networks to
strengthen outreach and programme impact.

Monitoring, Reporting &
Documentation

- Ensure achievement of monthly and
quarterly programme targets.
- Collect, verify, and maintain programme
data for monitoring and evaluation.
- Prepare and submit progress reports, MIS
reports, success stories, photographs, videos, and case studies.
- Track participant feedback and recommend
improvements to enhance programme effectiveness.

Stakeholder Engagement

- Build and maintain strong relationships
with SCAs, RWAs, elder groups, banks, financial institutions, legal
authorities, and community stakeholders.
- Support stakeholder consultations,
programme reviews, and planning meetings.
- Represent the programme at local events,
networking forums, and observances such as World Elder Abuse Awareness Day
(WEAAD) and International Day of Older Persons (IDOP).

Administrative Support

- Coordinate logistics for workshops,
training programmes, and outreach activities.
- Maintain records of programme activities,
attendance, and volunteer engagement.
- Ensure compliance with organizational
policies and project requirements.

Requirements

Qualifications & Experience

- Bachelor's degree in Social Work,
Sociology, Development Studies, Education, Management, or a related field.

- 1 to 3 years of experience in programme
coordination, community development, outreach, training, or related social
sector projects.
- Experience working with senior citizens,
digital literacy, financial inclusion, or community-based programmes will
be preferred.

Skills & Competencies

- Programme planning and project management
- Training and facilitation skills
- Stakeholder engagement and partnership
building
- Monitoring, evaluation, and reporting
- Strong communication and presentation
skills
- MIS and data management
- Problem-solving and decision-making
abilities
- Volunteer and team management
- Proficiency in MS Office (Excel, Word,
PowerPoint) and digital tools

Disclaimer:
The Job Description above is not an exhaustive list of skills, efforts, duties,
and responsibilities associated with the position.

HelpAge
India is an Equal Opportunity Employer and considers applicants for all
positions without prejudice to caste, religion or belief, sex, gender identity,
disability or any other characteristics protected by applicable laws.

HelpAge India is committed to creating a dynamic
work environment that values diversity and inclusion, respect and integrity.
For more information, visit www.helpageindia.org . Follow us on Twitter, Facebook, LinkedIn, and
YouTube.

Interested candidates may
apply within 15 days of this advertisement, with a cover /motivation letter,
and CV at [email protected] ; along with details of last
salary drawn, expected salary, and three professional referees.

Due to the urgency of the position, interviews may be scheduled even
before the closure of the advertisement. Hence, interested candidates are encouraged to apply at the earliest.
Please note that we will not be able to notify all applicants. Only shortlisted candidates will be notified
about the interview date.