Christmas Temporary Sales Assistant

Sales Assistants are the heartbeat of our business, consistently delivering outstanding customer service year-round. We're seeking individuals who are not just passionate and motivated but also enthusiastic about showcasing our beautiful products. As an excellent team player, you'll actively engage in giving and receiving feedback, contributing to the growth of our collective skills.
You'll go beyond the basics by asking insightful questions to understand each customer's needs, and showcasing our products through captivating demonstrations. Support their purchasing decisions by confirming interest through thoughtful questions and securing sales. Your role includes offering shop tours with intelligent link sales, crafting personalized routines, and providing pampering sit-down consultations, including decadent hand and arm massages as part of your daily routine.
Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. Your crucial role will help create the ultimate experience for our guests, ensuring we offer the best service on the high street!

Recruitment Process
- 12th-14th October - 15 minute Telephone Interview
- 16th of October - Group Interview
- 20th-23rd of October - Trial Shift
- 23rd of October - Outcome for Job Application
- 31st of October - Start Date
- 29th of December - End Date (Subjective to availability)
We are looking for two lovely individuals for this role on 6 hour contracts each. A minimum of T wo shifts a week, With at least three days availability including weekends.

Key Responsibilities

- Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles, knowledge about what we offer and a great impression of your shop.
- Hosting and being a part of our world famous parties and events, jumping straight in with bath bomb making, hand and arm massages and demoing with every customer to make sure they are getting the right products for them.
- Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them.
- Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
- Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they’re shopping.
- Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.
- Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
- Handle transactions with genuine care, and make sure every purchase is the perfect way to end a shopping experience.
- Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.

Skills, Knowledge and Expertise

Customer Experience : Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork : Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication : Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Benefits

Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Pension scheme
- Cycle to work scheme
- Employee assistance programme
- Flexible working
*qualifying period & hours required