About this role
We are looking for a highly organized and detail-oriented person with great communication and problem-solving skills with at least 3 years’ experience in the 3PL logistics industry and some knowledge and understanding of transportation, warehousing and import/export brokerage. This person should be technologically savvy and comfortable using different ERP, CRM, TMS/WMS systems, and MS Excel.
Essential Job Functions:
- Has a keen understanding of global logistics
- Logistics & Supply chain; both within systems (EBS) as well as product movements throughout the supply chain
- Establish and manage relationships with 3PL providers with a focus on operational excellence continuous improvement
- Drive process improvement to support the needs of the Strategic Business Units (SBUs), as well as development and implementation of continued improvement processes in partnership with 3PLs and logistics carriers
- Coordinate, manage, and perform daily transactions between TMS and 3PLs
- Oversee value-added service/rework quotes and execution
- Prepare commercial invoices and other import/export customs requirements
- Perform inventory transfers
- Process shipments thru Carrier's TMS
- Review and implement customer compliance guidelines and shipping/routing instructions
- Oversee all transportation to and from warehouse locations including reverse logistics
- Manage, validate, and dispute chargebacks
- Other duties and projects as necessary
- Generate reports and present analytics when needed
Requirements
- At least 3 years industry experience in similar role
- 4-year college degree
- Excellent verbal and written English skills
- Ability to communicate effectively and professionally by phone or email
- Takes initiative and prioritizes tasks
- Solid analytical and problem-solving skills
- Ability to work accurately with close attention to detail
- Strong interpersonal skills with the ability to work effectively with individuals and groups
- Willingness to adapt to changing business needs and deadlines
- Solid computer skills with knowledge of Microsoft Office, ERP, CRM, and TMS/WMS systems
- Demonstrate a strong work ethic that includes neatness and punctuality
Benefits
- Free lunch meal, fruits, snacks, and drinks (if you are in an onsite shift)
- Onsite gym with a free professional instructor
- Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
- Weekly engagement activities with prizes that are up to 3,000 PHP
- Free upskilling academy to improve your performance and skillset
- State-of-the-art facilities from toilets to your workstation
- Amenities such as sleeping quarters, game area, chat room, shower room