Corporate Trainer

Thank you for your interest in joining First Bank. If you’re looking to be part of a team that values integrity, humility, excellence, challenge, and life-long learning, you’ve come to the right place. At First Bank we believe in offering opportunities to help individuals build a long and lasting career, and we are currently seeking a Corporate Trainer .

Duties and Responsibilities

- Designs and delivers training sessions on banking products, sales techniques, compliance, customer service, core banking systems, and conducting iPad and ITM demonstrations.

- Understands and instructs on the integration of digital channels into the customer experience.

- Develops onboarding programs for new hires and refresher courses for existing employees.

- Conducts needs analysis and identifies performance gaps across branches or retail teams.

- Creates and updates training and resource materials including Wiki pages and iSpring videos.

- Ensures all training content complies with banking regulations and internal policies.

- Monitors and evaluates the effectiveness of training programs via assessments, feedback, and performance metrics.

- Collaborates with branch managers and team leads to identify training needs and aligns learning objectives with business goals.

- Maintains accurate training records and provides reports to Executive Management.

- Stays updated on bank products, compliance and regulatory changes, fraud risk, and software.

- Tailors training style to different learning styles as necessary.

- Protects the bank and clients by following company policies and procedures and completing required BSA and compliance courses.

- Performs other duties as assigned.

Qualifications

- Skill Requirements:

Problem solving

- Written and verbal communication

- Coaching skills

- Presentation skills

- Customer service

- Computer usage

- Detail orientation

- Critical thinking

- Knowledge: Bank products, rules, and regulations

- Work experience: 3 years of banking and or experience

- Certifications: Certification in training preferred

- Management experience: n/a

- Education: Bachelor's degree in Finance, Business, Education, or related field preferred

- Motivations: Desire to grow in career

Work Environment

- Work Hours: Monday through Friday, 8:00-5:00 (Additional hours may be required for company meetings or training.)

- Job Arrangement: Full-time, permanent

- Travel Requirement: The job requires travel to all branches.

- Remote Work: Not feasible

- Physical Effort: May require standing or sitting for prolonged periods.

- Environmental Conditions: No adverse environmental conditions expected.

- Client Facing Role: No, but occasionally will assist clients with complex questions and concerns.

- Culture of Team: Client-focused. Growth-minded. Take results seriously but not ourselves.

The position offers a competitive salary, medical insurance coverage, 401K-retirement plan, and other benefits.

EO / M /F/ Vet / Disability.  First Bank is an equal opportunity employer. It is our policy to provide opportunities to all qualified persons without regard to race, creed, color, religious belief, sex, sexual orientation, gender identification, age, national origin, ancestry, physical or mental handicap, or veteran's status.  Equal access to programs, service, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources.

This application will be given every consideration, but its receipt does not imply that the applicant will be employed.  Applications will be considered for vacancies which arise during the 60-day period following submission.  Applicants should complete an updated application if not contacted and/or hired during this 60-day evaluation period.

Replies to all questions will be held in strictest confidence.

In order to be considered for employment, this application must be completed in full.

APPLICANT'S STATEMENT

By submitting an application I agree to the following statement:

(A)         In consideration for the Bank’s review of this application, I authorize investigation of all statements contained in this electronic application.  My cooperation includes authorizing the Bank to conduct a pre-employment drug screen and, when requested by the Bank, a criminal or credit history investigation.

(B)         As a candidate for employment, I realize that the Bank requires information concerning my past work performance, background, and qualifications.  Much of this information may only be supplied by my prior employers.  In consideration for the Bank evaluating my application, I request that the previous employers referenced in my application provide information to the Bank’s human resource representatives concerning my work performance, my employment relationship, my qualifications, and my conduct while an employee of their organizations.  Recognizing that this information is necessary for the Bank to consider me for employment, I release these prior employers and waive any claims which I may have against those employers for providing this information.

(C)         I understand that my employment, if hired, is not for a definite period and may be terminated with or without cause at my option or the option of the Bank at any time without any previous notice.

(D)         If hired, I will comply with all rules and regulations as set forth in the Bank’s policy manual and other communications distributed to employees.

(E)         If hired, I understand that I am obligated to advise the Bank if I am subject to or observe sexual harassment, or other forms of prohibited harassment or discrimination.

(F)       The information submitted in my application is true and complete to the best of my knowledge. I understand that any false or misleading statements or omissions, whether intentional or unintentional, are grounds for disqualification from further consideration of employment or dismissal from employment regardless of when the false or misleading information is discovered.

(G)         I hereby acknowledge that I have read the above statement and understand the same.