System Engineer

Tasks and Responsibilities

- Supports all aspects of Fronius welding technology and equipment
- Works independently with existing and prospect customers, providing guidance and support on Fronius Perfect Welding products
- Supports the sales process with configurations for robotic/automated/manual welding systems
- Organizes and executes products and configurations prior to and during production start-up at customer location
- Evaluates client needs to offer products, services, upgrades and overall solutions to their welding challenges
- Provides e-mail and telephone support for routine and complex queries/problems
- Understands customer needs and provides suggestions, both verbal and written, for needed spare parts as well as other materials to be stocked by customer
- Provides customer support: product availability, pricing, quotes, special situations, information for bids, equipment documentation, installations, and equipment troubleshooting
- Records all customer related activity in CRM platform
- Programs, troubleshoots, and tests automated systems such as robotics and hard automation
- Performs/supports installations, commissioning, training at client locations for manual/robotic/automated systems
- Creates and customizes training documents for new and existing customers
- Designs and conducts trainings and events for Fronius regional teams and clients
- Participates in trade fairs and provides product and technical guidance and support at regional and national events
- Provides technical support for the introduction of products/systems/processes into the market
- Forwards feedback about the technical aspects of the market, competition and products to TSI (Technical Support International)
- Leads and supports initiation of modifications/further development of Fronius products
- Facilitates and leads feasibility studies
- Deals with challenges and promotes teamwork practices to achieve established goals and objectives effectively and positively
- Manages executive, mid-management and technical decision makers within a single organization
- All other duties as assigned by management

Requirements

- Possess a valid passport, or has the ability to obtain and pay for a valid passport
- Regular Travel
- Must be willing and authorized to travel throughout the USA and possibly overseas
- Must have a valid driver’s license
- Has a high interest in technology, and in particular enjoys the trade of welding
- Experience in the field and/or electrical technology/engineering
- Associate or bachelor’s degree in related field
- Robot programming/integration experience a plus
- Knowledge of Spanish and/or German a plus
- Strong knowledge of MS Outlook, Excel, Word, Power Point
- Excellent communication skills
- Ability to work independently and/or remotely
- Candidate must be able to work with a team or alone as the need arises
- Candidate must have a high degree of problem-solving skills
- Able to multi-task
- Demonstrated ability as a team contributor

Health and Safety

- Must comply with all safety and health standards established by Fronius USA, LLC and federal, state, or local requirements.
- Ability to bend and reach, with repetitive motion.
- Physical demands of the job include standing, use of hands to manipulate objects, talking, hearing, looking, typing, walking, twisting, and bending,
- Employees could be requested to lift, carry, reach above the shoulder, stoop, squat, kneel, and crouch.
- Employees could be required to lift up to 50 pounds unassisted.
- Employees will perform duties in an office environment and a field setting.
- Employees will be occasionally exposed to tripping hazards.
- The noise level in the work environment is usually low to medium.

Are you ready for Fronius? Apply online now and become part of the Fronius family!