About this role
Position Overview
Sales Manager - Honda, Pre-Owned
The Automotive Sales Manager is responsible for leading and overseeing the sales department of the dealership. This role involves managing a team of sales professionals, developing and implementing effective sales strategies, ensuring exceptional customer service, and achieving sales targets to drive dealership profitability.
Key Responsibilities
- Sales Leadership & Team Management
Recruit, train, and mentor a team of sales consultants to meet and exceed sales goals.
- Conduct regular performance evaluations and provide constructive feedback.
- Foster a positive and motivating work environment to enhance team performance.
Sales Strategy & Performance
- Develop and implement sales strategies to achieve monthly and annual sales targets.
- Monitor and analyze sales metrics to identify areas for improvement and adjust strategies accordingly.
- Lead by example in customer interactions and sales processes.
- Customer Relationship Management
Ensure high levels of customer satisfaction through exceptional service and timely resolution of issues.
- Build and maintain long-term relationships with customers to encourage repeat business and referrals.
- Inventory & Market Analysis
Collaborate with the inventory team to ensure optimal stock levels that align with customer demand.
- Stay informed about industry trends, competitor activities, and market conditions to adjust sales strategies effectively.
- Collaboration & Reporting
Work closely with the General Manager and other departments to align sales objectives with overall dealership goals.
- Prepare and present regular sales reports, forecasts, and analyses to dealership management.
Qualifications
- Experience & Education
Minimum of 3–5 years of experience in automotive sales, with at least 1 year in a management or leadership role.
- Bachelors degree in Business Administration, Marketing, or a related field is preferred.
- Skills & Competencies
Strong leadership and team management abilities.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in CRM software and sales management tools.
- Analytical mindset with the ability to interpret sales data and market trends.
- In-depth knowledge of automotive products and financing options.
- Personal Attributes
Customer-focused with a commitment to delivering exceptional service.
- Results-driven with a strong work ethic and attention to detail.
- Adaptable and resilient in a fast-paced, dynamic environment.
Compensation & Benefits
- Competitive salary with performance-based incentives.
- Health, dental, and vision insurance options.
- 401(k) retirement plan with a potential company match.
- Paid time off and holiday benefits.
- Employee discounts on vehicle purchases and services.