Senior Lead Creative Producer

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

The Sr Lead Creative Producer is a senior individual contributor responsible for bringing the organization’s most complex and high-visibility creative work to life. Positioned at the intersection of creative strategy, business priorities, and execution, this role provides the leadership and structure needed to move work from approved concept through launch across internal teams and external partners. By creating clarity, alignment, and accountability in fast-moving environments, the role enables creative teams to focus on strategy, ideas, and craft while helping the organization deliver high-quality work with greater confidence and consistency.

The Main Responsibilities

- Lead enterprise campaigns, brand initiatives, executive communications, sponsorships, innovation programs, and special projects from concept approval through launch.
- Translate creative strategy into comprehensive roadmaps covering milestones, decisions, dependencies, deliverables, ownership, reviews, approvals, and launch requirements; establish fit-for-purpose governance and manage parallel workstreams with clarity, momentum, and accountability.
- Serve as operational lead across Brand Creative, Content Strategy, Design & Motion, Product Marketing, Communications, Digital, Web, Demand Generation, PMO, agencies, and executive stakeholders.
- Facilitate working sessions, reviews, and launch-readiness meetings; identify dependencies, secure inputs and decisions, and align strategy, creative direction, messaging, design, delivery, roles, timelines, and decision rights.
- Serve as the primary stakeholder contact, setting expectations for scope, deliverables, timelines, dependencies, reviews, approvals, and tradeoffs while managing communications, executive reporting, and escalation paths.
- Drive decisions by clarifying questions, surfacing risks, and documenting outcomes while protecting creative integrity and maintaining stakeholder engagement and accountability.
- Own day-to-day coordination with agencies, production vendors, freelancers, motion and design partners, and scalable production resources, managing briefs, kickoffs, trackers, timelines, review cycles, and consolidated feedback.
- Align partners to objectives, creative direction, messaging, brand standards, and delivery expectations; coordinate quality checkpoints and help assess partner performance, process issues, and collaboration improvements.
- Ensure work is properly scoped and tied to approved objectives and business needs; monitor timeline, resource, readiness, quality, and decision risks while managing reviews, approvals, routing, feedback, and version control.
- Drive launch readiness across final assets, handoffs, deployment details, and approvals, ensuring outputs meet the approved brief, strategy, messaging, design, and channel requirements.
- Partner with Creative Operations to align capacity and project needs to the right internal and external resources, identifying required skills across strategy, copy, design, motion, production, web, and agency support.
- Surface capacity, priority, and workload risks early; coordinate staffing, handoffs, and sequencing, and support tradeoff decisions as scope, timing, or resource availability changes.
- Identify delivery risks early and develop mitigation plans while managing scope changes, shifting priorities, late inputs, new requirements, and evolving business needs.
- Facilitate tradeoffs across speed, scope, quality, resources, and business impact; escalate issues with clear options while maintaining momentum and work quality.
- Capture lessons learned and partner with Creative Operations to strengthen project delivery, intake readiness, workflow efficiency, role clarity, and reporting.
- Document repeatable delivery patterns, playbooks, and best practices while fostering accountability, transparency, and continuous improvement across the creative organization.
- Own execution of large-scale creative initiatives, campaigns, special projects, executive programs, and high-priority business needs, translating strategic intent into executable plans and final deliverables across internal teams and external partners.
- Manage risks, dependencies, approvals, and expectations to strengthen stakeholder confidence, creative-team efficiency, and high-quality delivery at pace while enabling creative leaders to focus on strategy, concepts, messaging, design direction, and craft.

What We Look For in a Candidate

- 10+ years of experience in creative production, integrated marketing, project management, agency account leadership, or related creative delivery roles.
- Experience managing complex creative initiatives across multiple internal teams, stakeholders, agencies, and production partners.
- Strong understanding of creative development workflows across strategy, copy, design, motion, digital, web, and production.
- Proven ability to manage timelines, dependencies, risks, approvals, deliverables, and stakeholder expectations.
- Experience working with executive stakeholders and high-visibility initiatives.
- Strong communication, facilitation, negotiation, and problem-solving skills.
- Exceptional organizational and prioritization abilities with comfort operating in ambiguous, fast-moving environments.
- Experience managing external agencies, vendors, freelancers, or scalable production partners.
- Ability to balance creative quality, business urgency, stakeholder needs, and operational realities.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$132,232 - $176,310 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$138,844 - $185,124 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$145,456 - $193,940 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.   Learn more about Lumen's: Benefits (https://jobs.lumen.com/global/en/benefits-statement)
Bonus Structure

#LI-Remote

What to Expect Next

Requisition #: 343528

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.