About this role
The Consumer New Product Development (NPD) team is responsible for leading large, cross-functional teams to drive new products, benefits, and capabilities from ideation to market launch. This role has high visibility and broad exposure to all critical areas of the Consumer business.
- Self-starter with track record of excelling in a fast-paced environment
- A creative and innovative thinker and problem-solver who can manage effectively through ambiguity and evolving strategies, while maintaining strong customer focus
- Demonstrated ability to lead teams to drive results in a highly matrixed organization, capable of influencing and building internal alignment across lines of business and support groups
- Comfort with technology, and skilled at understanding business and customer needs and translating into tech requirements
- Ability to understand the details of complex processes with an orientation toward process improvement and innovation, and an ability to translate across teams with various technical capacities
- Excellent understanding of lending and card business drivers; ability to interpret financial information to identify opportunities and develop business strategies
- Excellent communication and presentation skills for complex and technical topics with ability to influence across leadership levels and domains
- Experience with product ownership in an agile or scaled agile delivery environment is a plus
- Experience working with Microsoft office suite (Excel, Visio, Powerpoint, Word)
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.