Rental Car Agent

Ray Laethem Buick GMCDetroit, MichiganOn-siteFull-timeMid level, 2–5 yearsListed 8 hours ago

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About this role

Ray Laethem Dealership is seeking a full-time Rental Car Agent. In this role, you will assist customers with vehicle rentals, reservations, and returns while providing excellent customer service in a fast-paced environment.

Key Responsibilities:

- Greet customers and assist with rental reservations and agreements

- Explain rental terms, insurance options, and vehicle features

- Inspect vehicles before and after rentals for damage and cleanliness

- Answer customer questions and resolve issues professionally

- Maintain accurate records and follow company procedures

Qualifications:

- Strong customer service and communication skills

- Strong computer proficiency

- Valid Driver's License with a good driving record

- Personal Auto Insurance

- Ability to multi-task in a fast-paced setting

- Experience in the rental car or automotive industry (preferred but not required)

Benefits:

- Competitive pay based on experience

- Health, dental and vision insurance

- 401K

- Paid time off and paid holidays

- Opportunities for advancement

- Schedule Monday-Friday