Receptionist / Security - 3rd shift

Job description

Front Desk Receptionist / Security Officer – Freedom Village Holland

Pay: $17.00/hr

Schedule: Full‑Time • 3rd Shift • Midnight–8:00am • Sun–Wed (32 hrs/week)
About the Role

- Answer and transfer incoming calls courteously and professionally

- Provide information, directions, and assistance to residents, staff, guests, and vendors

- Support daily operations of the Concierge/Security Department

- Ensure safety of residents, visitors, and staff

- Perform clerical duties as assigned

- Follow established procedures under the Director of Plant Operations

Key Responsibilities

- Open and close the front desk; secure files, keys, and office equipment

- Communicate messages and materials promptly to appropriate parties

- Accept and record payments, reservations, appointments, and cancellations

- Confirm transportation schedules and event registrations

- Greet and assist all visitors in a warm, professional manner

- Attend in‑service training and education sessions

- Perform duties assigned by supervisor

- Report for duty during emergencies or natural disasters as required

Qualifications

- High school diploma preferred

- Ability to read, write, and speak English

- Valid Michigan Driver License

- Ability to obtain CPR/AED certification

- High proficiency with computer applications

- Strong communication and customer‑service skills

Why You’ll Love It Here

- Supportive, hospitality‑driven culture

- Professional, warm, team‑oriented environment

- Opportunity to make a meaningful impact on residents and visitors

- Beautiful community near downtown Holland and Lake Michigan

Benefits

- 401(k) + matching

- Medical, dental, vision insurance

- Life insurance

- PTO

- Referral program

- Employee discounts

- Flexible schedule

- Retirement plan