Manager, SaaS Solutions

Competition # : 49274

Department: Cyber Security & Digital Solutions

Location: HALIFAX

Type of Employment: Permanent

Union Status: Exclusion - Non Union - NSPG

Closing Date: 14-Oct-26 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At CSDS , we prioritize people —both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs.

In today’s tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians’ expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered.

We don’t just implement technology; we modernize outdated systems and reimagine processes. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia’s evolving needs.

Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you’ll play a key role in building a more inclusive, responsive government for Nova Scotians.

Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs—and anticipate tomorrow’s challenges.

About Our Opportunity

As the Manager, SaaS (Software-as-a-service) Solutions, you provide leadership and direction to a team of IT professionals; delivering corporate and line of business application services to multiple departments, agencies, boards and commissions. You play a lead role in ensuring the partner department’s plans and objectives are effectively supported by translating their requirements into appropriate information technology plans and application solutions. Aligning appropriate methodologies, techniques and technologies to enable delivery of these solutions.

You will ensure correct processes, resources, technology components, and decision structures are in place to deliver solutions that will meet new delivery approaches. You are expected to leverage innovation and corporate technological advancements to support the transformation of government services and internal operations. You will also ensure effective use of Supplier delivered services, effective use of contracted services and compliance with Master Service Agreement (MSA) with SaaS Vendors.

Promoting a culture of teamwork, you will ensure effective management of human resources by setting and evaluating performance targets, promoting diversity and a healthy workplace, while considering the vision, strategic direction and annual plans for the department. You are also responsible for creating and promoting a culture where idea generation and innovation is valued and encouraged, while still maintaining an excellent level of client service and compliance with Privacy and Security standards.

Qualifications and Experience

To be successful in this role, you will have a university degree in a related field such as, Computer Science, Engineering or Business, with several years of related progressive experience in Information Technology and supervision. An acceptable equivalent combination of education, training and experience will be considered.

You are a critical thinker who provides innovative information technology solutions in a fast-paced environment, who quickly adapts to competing priorities, contentious issues, and challenging deadlines. This position requires a high degree of problem-solving skills and requires you to deal effectively with problems that are broad in range. You must demonstrate a strong human resource management background including the ability to coach and develop staff; experience in leading change; and an ability to build cohesive, effective partnerships and teams in a fast-paced environment.

Knowledge of information technology issues and public policies that may affect the information technology industry would be considered an asset.

Experience delivering SaaS products in a public sector context would be considered an asset.

IT Contract Management, and IT Vendor Management experience is considered an asset

Required leadership competencies include decisiveness, strategic orientation, developing others, team leadership, self-awareness and personal impact, effective interactive communication, partnering and relationship building, and intercultural and diversity proficiency.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan , Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees .

Additional Information

This competition will be used to fill two vacancies, including one permanent position and one two-year term opportunity. Candidates may be considered for either appointment based on operational requirements and business needs.

What We Offer

- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career

- Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies

- Countless career paths

- A dynamic, client-focused office environment where service excellence and teamwork are our focus.

Pay Grade: EC 12

Salary Range: $3,929.22 - $4,911.52 Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement: We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at [email protected].

Current government employees may access this posting through the link below:

PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected].