About this role
Location Designation: Hybrid - 3 days per quarter
Technology, Data, AI and Ventures:
Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.
Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.
Position Overview
We are seeking a senior-level Windows and Digital Workspace Engineer to help design, modernize, and operate enterprise Windows platforms and digital workspace services that deliver secure, scalable, and high-performing user experiences. This role will place strong emphasis on senior Windows engineering skills, including Windows 11 architecture, endpoint configuration, image engineering, policy management, application compatibility, security hardening, lifecycle management, and large-scale enterprise deployment practices, while also supporting Azure Virtual Desktop (AVD), Windows 365 Cloud PC, automation, and persona-based workspace tooling. The ideal candidate will bring deep technical expertise across Microsoft end-user computing, Windows endpoint engineering, cloud-hosted virtual desktop platforms, profile and persona management, application delivery, and operational automation.
This engineer will partner closely with infrastructure, security, endpoint management, application, and operations teams to engineer reliable Windows desktop standards, modern endpoint configurations, secure baseline policies, and digital workspace services that align with business needs while improving reliability, manageability, performance, and end-user productivity. The role requires a strong senior Windows engineering mindset, hands-on experience with enterprise Windows platforms, cloud and virtualization technologies, and the ability to automate repeatable processes that reduce operational overhead and improve service quality.
What You'll Do:
· Digital Workspace Engineering: Design, engineer, and support enterprise digital workspace solutions that provide secure and reliable access to applications, desktops, data, and collaboration tools across physical, virtual, and cloud-hosted environments.
· Senior Windows Engineering: Lead engineering efforts for enterprise Windows 11 platforms, including strong Autopilot image design, build standards, device configuration, Group Policy and Intune policy management, Windows security baselines, driver and firmware coordination, patching strategy, lifecycle management, troubleshooting, and
performance optimization across physical, virtual, and cloud-hosted desktop environments.
· Azure VMware Solution Engineering: Engineer and optimize Azure VMware Solution environments supporting enterprise virtual desktop and application workloads, including capacity planning, migration support, operational readiness, performance tuning, and integration with Azure networking, identity, monitoring, and security services.
· Azure Virtual Desktop, Windows 365 & Windows Platform Integration: Windows 365 Cloud PC environments, ensuring they align with enterprise Windows engineering standards, secure configuration baselines, application compatibility requirements, endpoint management policies, and workload-specific user needs.
· Persona-Based Workspace Delivery: Develop and maintain persona-driven workspace models that align technology configurations, desktop experiences, application access, performance profiles, and security controls to the needs of different business and technical user groups.
· Automation & Platform Efficiency: Create and maintain automation using PowerShell, infrastructure-as-code, APIs, and workflow tools to streamline provisioning, image lifecycle management, application delivery, policy configuration, monitoring, reporting, and operational support.
· Application, Profile & User Experience Optimization: Engineer solutions for application integration, profile management, FSLogix, identity-based access, endpoint configuration, Windows performance tuning, logon optimization, application compatibility, and user experience consistency across AVD, Windows 365, AVS-hosted workloads, enterprise Windows endpoints, and related workspace platforms.
· Governance, Security & Operational Excellence: Establish engineering standards, documentation, monitoring practices, security baselines, compliance controls, and operational processes that ensure digital workspace platforms are resilient, supportable, cost-aware, and aligned with enterprise architecture standards.
What You'll Bring:
· 7+ years of experience in senior Windows engineering, enterprise endpoint engineering, virtualization, EUC, VDI, or digital workspace engineering roles.
· Deep hands-on expertise with Windows 11 engineering, including image creation and maintenance, Windows Autopilot, Intune, Group Policy, security baselines, patching, driver management, application compatibility, troubleshooting, and endpoint lifecycle management.
· Hands-on experience and supporting Windows 365 Cloud PC services.
· Strong understanding of Microsoft digital workspace and Windows platform technologies including Azure, Entra ID, Intune, Windows 11, Windows Autopilot, FSLogix, Microsoft 365, image management, application packaging, endpoint configuration, policy management, and enterprise security controls.
· Advanced scripting and automation skills using PowerShell, Terraform, ARM/Bicep, APIs, or similar automation and infrastructure-as-code tooling.
· Experience defining persona-based workspace models, user experience standards, desktop performance requirements, and operational processes for large-scale enterprise user populations.
· Excellent communication, documentation, troubleshooting, and cross-functional collaboration skills with the ability to translate business needs into practical engineering solutions.
Job Level: LEVELPF5
Pay Transparency
Salary Range: $147,500-$211,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com .
Job Requisition ID: 94975