POS Support Representative (basic tech support)

IDT Corporation / net2phoneGuatemalaOn-siteFull-timeNew grad, 0–1 yearsListed 3 hours ago

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About this role

Requirements:

- High School Diploma.
English proficiency at 85% or higher.

- Previous customer service experience is preferred/desired.

- Strong computer aptitude, documentation skills, and multitasking abilities.

- Excellent phone, email, and chat etiquette.

- Schedule flexibility and ability to work on-site in Zone 4.

- Professionalism and a positive, people-oriented attitude.

- Strong problem-solving skills and the ability to think quickly.

- A proactive team player who takes ownership of their work.

What we offer:

- Competitive salary

- Bonuses

- Parking Subsidy

- Life and Medical Insurance

- Benefits and Discounts

- Growth opportunities

- Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)