About this role
Overview
Inabia is seeking a skilled Network Operations Center (NOC) Engineer to monitor, support, and maintain mission-critical network and telecommunications infrastructure on a 12-month contract basis in Omaha, NE. This is a fully onsite, shift-based role covering 2nd Shift (3:15 PM – 11:15 PM CDT) or 3rd Shift (11:15 PM – 7:15 AM CDT). The position is focused on network monitoring, incident management, connectivity troubleshooting, and ensuring high system availability across enterprise and operational technology environments.
Responsibilities
- Monitor and support enterprise and OT network infrastructure
- Perform network fault detection, troubleshooting, and incident resolution
- Support microwave radio communication and backhaul systems
- Coordinate with telecom vendors, ISPs, and third-party providers
- Manage incidents, escalations, and SLA-driven service restoration
- Support Linux-based systems and applications
- Execute maintenance activities, upgrades, and configuration changes
- Create incident reports and root cause analysis (RCA) documentation
- Participate in shift-based and on-call operations
Key Qualifications
- 3+ years of experience in NOC, Network Operations, Telecom, ISP, or Network Support environments
- Strong knowledge of TCP/IP, Routing & Switching, VLANs, DNS/DHCP, and VPNs
- Hands-on troubleshooting experience with routers, switches, firewalls, and WAN connectivity
- Experience supporting Telecom Carrier, ISP, or Enterprise Networks
- Linux administration and troubleshooting experience
- Solid understanding of Incident Management, Problem Management, and Root Cause Analysis
- Strong communication and documentation skills
- Proficiency with network monitoring tools
Preferred Qualifications
- Experience in railway, transportation, or critical infrastructure environments
- Knowledge of Positive Train Control (PTC), Centralized Traffic Control (CTC), Rail Communication Networks, and SCADA/OT environments
- Experience with SolarWinds, PRTG, Nagios, Zabbix, or similar monitoring platforms
- Certifications: CCNA/CCNP, CompTIA Network+, RHCSA/LPIC/Linux+