About this role
Role Purpose
The Manager – Colleague Benefits Operations is responsible for leading and managing the end-to-end administration of colleague insurance, health, and retirement benefit programs in an APAC centric operating environment . The role requires expertise in people leadership , operational governance, and compliance with Indian and other APAC markets statutory and regulatory frameworks, while ensuring a consistent, accurate, and colleague-centric benefits experience.
Key Skills & Competencies
- Expert people leadership and team management capabilities
- Deep knowledge of APAC colleague benefits and statutory frameworks
- Strong operational, analytical, and problem-solving skills
- Proven experience managing vendors and third-party administrators
- Ability to influence and collaborate with senior stakeholders
- High attention to detail with a strong control mindset
- Colleague-centric service orientation
Qualifications & Experience
- Masters degree in Human Resources, Business Administration, Finance, or related field
- 8–12 years of experience in colleague benefits operations or HR shared services, with significant India exposure
- Demonstrated experience leading teams in a complex, high-volume environment
- Hands-on experience with insurers, TPAs, pension trusts is highly desirable
- Experience supporting audits and regulatory compliance in APAC is required