About this role
Role & responsibilities
As a Screening Officer in the Screening Team, you will help manage the screening clearance and compliance process for KPMG’s incoming student candidates, employee and contractor population. You will be responsible for:
Screening and case management
• Compile and review screening documentation to ensure it meets client screening requirements. • Screen and assess candidate application forms against a range of entry criteria, including international qualifications. • Take ownership of casework, applications and queries, ensuring they are resolved accurately and within agreed Service Level Agreements, escalating to the Service Lead where appropriate. • Complete compliance checks to ensure cases are screened in line with the relevant client Master Services Agreement. • Follow up with student candidates to obtain any missing information to allow for full screening to proceed. •
Quality assurance and audit
• Audit-check peer screening packs and third-party screening packs to ensure they meet the screening framework. • Maintain the MI system, ensuring a complete, accurate and visible audit trail for every screening case at all times.
Skills required
The successful candidate is likely to demonstrate the following knowledge, skills, and experience:
Relationship management and communication
• Ability to build effective relationships and communicate confidently with people at all levels. • Excellent written and verbal communication skills. • Ability to influence others and negotiate confidently across different stakeholder groups. •
Compliance and risk awareness
• Knowledge of relevant screening requirements, with the ability to use this knowledge to support appropriate escalations within People Operations or Risk. • Understanding of GDPR obligations, particularly in relation to handling personal and sensitive data. •
Delivery, organisation and attention to detail
• High levels of resilience, with experience of working in a highly pressurised, client-centric environment. • Excellent attention to detail. • Strong organisational and literacy skills. • Ability to prioritise workloads independently in a high-pressure environment.
Systems and technical skills
• Good proficiency with Microsoft Office, including Excel, PowerPoint and Word. • Experience using SAP – SuccessFactors or an equivalent HR system. • Experience using ServiceNow – Case Management