Associate Director - People Business Service

Job Description

### Associate Director – People Business Services (PBS)
Location: Ahmedabad GCC, India Function: Human Resources | People Business Services (PBS) Role Type: Leadership
### Lead the Future of People Services at Kraft Heinz
Kraft Heinz is looking for an experienced and transformative leader to join our Ahmedabad GCC as Associate Director – People Business Services (PBS) . This role offers a unique opportunity to lead global People Operations while shaping the future of HR service delivery through operational excellence, employee experience, digital transformation, automation, analytics, and AI-enabled solutions. As a key member of the People function, you will build and scale a globally consistent, employee-centric PBS organization, partnering with senior HR and business leaders to drive meaningful enterprise impact.
### Key Responsibilities

- Lead end-to-end People Operations across the Hire-to-Retire lifecycle.
- Define and execute the People Business Services transformation roadmap.
- Drive simplification, standardization, automation, and continuous improvement initiatives.
- Leverage Workday, ServiceNow, analytics, automation, and emerging AI technologies to enhance service delivery.
- Partner with Global HR Leaders, COEs, HRBPs, Technology, Finance, Legal, and Business stakeholders.
- Lead governance, service performance, employee experience, and operational excellence initiatives.
- Build and develop a high-performing team capable of delivering world-class People Services.

What We're Looking For

- 12+ years of experience in HR Operations, Shared Services, People Services, GBS, or GCC environments.
- Proven leadership experience managing large teams and complex global stakeholder groups.
- Strong background in HR transformation, service delivery excellence, and employee experience.
- Experience with Workday, HR technologies, automation, and digital transformation initiatives.
- Ability to influence senior stakeholders and drive strategic outcomes in a global environment.
- MBA or Master's degree in HR, Business Administration, or related field preferred.

Why Join Kraft Heinz?

- Lead a high-impact global People Services organization.
- Drive next-generation HR transformation and innovation.
- Partner with leaders across a global enterprise.
- Create meaningful impact through employee-centric solutions.
- Be part of a culture that values ownership, growth, and continuous improvement.
Lead. Transform. Innovate. Create Impact. 📍 Ahmedabad GCC, India
## Location(s)

Ahmedabad - Venus Stratum GCC
 
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.