Regional Group Fitness Manager

We’re looking for a passionate and driven fitness professional to lead and elevate our Group Fitness and HIITZone programs. As a Regional Group Fitness Manager, you’ll oversee 7 locations with multiple studios (Fitness and HIITZone) and 140+ hours of programming per week. You’ll play a key role in instructor development, class programming, and member engagement. This role reports directly to the National Director of Group Fitness and Programming and based in Mississauga. You’ll work closely with the Club General Manager to ensure key performance indicators (KPIs) are met, including class attendance and membership retention.  
 
This role is ideal for someone who thrives in a fast-paced environment, loves coaching and mentoring others, and brings expertise in formats like Strength, Bootcamp, Kickboxing, ZUMBA, TRX, Sculpt, Yoga, Pilates, Cycle, or HIIT. This position is budgeted for 35 hours per week, with the opportunity to teach up to five classes per week at $35-$40/hour (depending on experience). This role also includes a car allowance to support travel to multiple locations throughout the GTA and Hamilton.

Ongoing Responsibilities: 
• Scout talent, conduct candidate interviews & auditions, and manage onboarding of new hires. 
• Manages a budget and delivers on department goals, policies and objectives in collaboration with cross-functional teams. 
• Develop impactful relationships with members, teams, and leadership to build community & culture within the clubs.  
• Conduct quarterly in-class evaluations to ensure instructor compliance with Crunch programming standards. 
• Provide hands-on support with class setup and instructor development. 
• Troubleshoot and resolve audio or equipment issues quickly and efficiently. 
• Manage seasonal class schedules and assist with launching new programs. 
• Handle instructor and member concerns professionally and constructively.

Weekly Tasks: 
• Drive member participation and increase average dues through effective in-club strategies. 
• Meet with the Club Manager to review performance metrics and align goals. 
• Full accountability to achieve class participation targets and average dues KPIs. 
• Promote member engagement with Crunch services and offerings (e.g., CrunchOne Kickoff, referral programs). 
• Visit assigned club(s) and complete a Club Visit Checklist. 
• Support with class scheduling, instructor logistics, and member feedback follow-up. 
• Assist with securing class coverage as needed.

Teaching Requirement: 
• Teach 4-5 Group Fitness or HIITZone classes per week to stay engaged with the community and staff.

Who You Are: 
• A dynamic leader with a minimum of two years of management experience, who’s passionate about group fitness and building strong teams. 
• An excellent communicator with a positive, solution-focused attitude. 
• Certified or licensed in at least one group fitness format (additional certifications a plus). 
• Proven background in building high-performing teams, with the ability to mentor and guide the career path of team members. 
• Familiar with budgets and class scheduling is a bonus.

Why Join Us: 
At Crunch, we believe in making serious fitness fun. As a Regional Group Fitness Manager, you’ll have the opportunity to inspire both members and instructors while helping to grow one of the most exciting fitness communities around!