Senior Manager / Director of Client Service Administration

### Senior Manager / Director of Client Service Administration
Location: On-Site (Budd Lake, NJ / Parsippany, NJ) Position Type: Full-Time, Direct-Hire Target Compensation: $90,000 – $130,000 Base Salary

Position Overview

GA Rogers + Associates is currently seeking an exceptional Senior Manager / Director of Client Service Administration for a newly created corporate leadership opportunity with a premier B2B manufacturer and distributor in northern New Jersey. Working directly alongside corporate executive leadership, this high-touch, conceptual leadership role is responsible for championing the company vision, elevating brand standards, and delivering an unmatched "Client Enlightenment" experience across strategic enterprise accounts.

Rather than managing day-to-day transaction processing, this leader will focus on high-level corporate client engagement, strategic relationship cultivation, and cross-functional brand execution. The ideal candidate combines a sophisticated corporate presence with strong soft skills—excelling in presentation delivery, team motivation, and cross-departmental alignment across Sales, Sales Support, Operations, and Customer Service.

Key Responsibilities

Brand Ambassadorship & Client Enlightenment: Internalize, embody, and execute the company’s vision and core brand standards, ensuring a culture of exceeding corporate client expectations at every touchpoint.

Strategic Account Ownership: Personally manage and nurture high-value, strategic corporate accounts, serving as a trusted, high-level executive contact.

Cross-Functional Execution: Collaborate with Operations, Sales, Sales Support, and Customer Service leadership to ensure company-wide alignment in delivering seamless client experiences.

Team Inspiration & Training: Utilize strong interpersonal and presentation skills to train, motivate, and mentor team members, driving high emotional intelligence and customer-centric excellence.

Executive Partnership: Work directly with corporate executive leadership to translate high-level vision into actionable client administration strategies and account retention initiatives.

Qualifications & Requirements

Experience: 5–10+ years of progressive corporate client service, strategic account management, or executive administration experience within B2B distribution, manufacturing, or supply chain sectors.

Conceptual & Soft-Skill Focus: Demonstrated excellence in corporate presentation skills, executive presence, team motivation, and relationship stewardship over transactional order processing.

Client-Facing Acumen: Proven track record of personally managing high-touch, complex corporate client accounts with a focus on brand alignment and long-term retention.

Educational & Professional Foundation: Strong business acumen with the capability to interface confidently with C-suite executives and internal cross-functional directors.

Logistics: 100% on-site presence in Budd Lake, NJ (5 days per week).

Compensation / Pay Rate (Up to): $90,000.00 - $130,000.00 Per Year