About this role
Sales Operations Coordinator
We are currently seeking a detail-oriented and highly organized Sales Operations Coordinator to support daily sales operations and order-processing activities. This position works closely with multiple departments to ensure orders are entered accurately, documentation is complete, and customer requirements are processed efficiently.
The ideal candidate is a strong communicator who thrives in a fast-paced environment, can manage multiple priorities, and takes ownership of their work.
Key Responsibilities
- Perform daily order entry and processing for sales, leases, trials, conversions, service, maintenance, training, parts, returns, and other customer-related transactions.
- Review sales orders and supporting documentation for completeness and accuracy.
- Identify discrepancies and coordinate resolution before orders are processed.
- Enter and maintain orders within the company's order management system.
- Coordinate approved orders for release to the appropriate operational or manufacturing teams.
- Process order changes and updates as needed.
- Maintain accurate order tracking information throughout each stage of processing.
- Prepare and maintain documentation needed for revenue recognition and order completion.
- Collect required documentation and expense information related to implementation, service, maintenance, training, travel, and customer support.
- Maintain organized and accurate Sales Operations files and records.
- Work closely with Sales, Compliance, Manufacturing, Purchasing, Accounting, and other departments to ensure orders are processed according to established procedures.
- Perform secondary order verification and quality checks before orders are released.
- Communicate professionally with internal departments regarding order status, missing information, changes, and issue resolution.
- Manage multiple priorities and deadlines while maintaining a high level of accuracy.
Qualifications
- High school diploma or equivalent required; college degree preferred.
- 2–5 years of order processing, sales operations, order management, administrative coordination, or similar experience preferred.
- Intermediate or advanced proficiency with Microsoft Office, including Excel, Word, and Outlook.
- Experience working with an ERP or order management system is preferred.
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Strong written and verbal communication skills.
- Ability to communicate professionally with employees at all levels of an organization.
- Ability to work independently while following established policies and procedures.
- Strong problem-solving and decision-making skills.
- Ability to adapt quickly to changing priorities and business needs.
Work Environment & Schedule
- Full-time position, approximately 40+ hours per week .
- Flexibility to work overtime, evenings, weekends, or holidays when business needs require.
- Primarily office-based position with extended periods working at a computer.
- Frequent use of a keyboard, mouse, telephone, and other standard office equipment.
- Must be comfortable working in a fast-paced environment while managing multiple deadlines and priorities.
What We're Looking For
We are looking for someone who takes pride in producing accurate, high-quality work and follows through on responsibilities. The successful candidate will be dependable, organized, adaptable, and comfortable collaborating across multiple departments.
This is an excellent opportunity for an experienced order-processing or sales operations professional looking to join a fast-paced team where accuracy, communication, teamwork, and customer service are essential.