Regional Sales & Operations Manager

Company Description

Who We Are

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at  http://cornerstonebuildingbrands.com .

Mitten is the original Canadian manufacturer and market leader of vinyl siding. Our continued focus on operational excellence has set the industry benchmark for service, quality, performance and design, backed by the best in class lifetime warranty. As a coast to coast distributor of premium exterior building products we are the link between architects, builders and installers providing an endless variety of business and design solutions. As part of the Cornerstone Building Brands family, we are the largest manufacturer of exterior building products in North America. Our Canadian made vinyl siding has the largest and boldest colour palette in the industry and our colour matched aluminum, shake, stone, and accessories provide the perfect complements and finishing touches to any project. Our products maximize curb appeal and benefit installers by minimizing labour requirements.
Mitten Building Products is a growing company in the building products industry backed by Cornerstone Building Brands, providing us with stability and strength in the North American market. Cornerstone Building Brands is the largest manufacturer of vinyl windows in North America with brands you’ve come to know and trust. We have endless building product options from standard to specialty to customized to whatever you’re looking for. But it’s our service capabilities that sets us apart.
At Mitten Building Products, we strive to produce a continuous stream of market leading products and services. We are creative and seek to recognize, embrace and apply new ideas and commercialize them more quickly than our competitors. We relentlessly seek to raise the bar on our products and services. We establish a reputation for innovation, quality and service that differentiates us from our competitors and enables us to tailor products and services to be the market leader.
Our building solutions are the cornerstone of the communities we serve. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.

Job Description

Position Summary

Reporting to the designated Sales leader, the Regional Manager, Sales & Operations is accountable for the overall performance of the Manitoba and Saskatchewan market. This role leads commercial growth, customer development and sales performance while ensuring the operational capacity, inventory, service, safety and people performance required to deliver results. Success requires demonstrated strength in both sales and operations, with the ability to balance growth, customer commitments, operational capacity and profitability.

KEY OBJECTIVES AND RESPONSIBILITIES

Regional Business & Sales Leadership

- Own the regional business plan and performance across revenue, profitability, market share and customer experience.
- Develop and execute regional sales strategies, territory plans, forecasts and growth initiatives for Manitoba and Saskatchewan.
- Lead new business development and key account relationships, identifying opportunities to expand product penetration and market share.
- Coach and hold the regional sales team accountable for targets, pipeline development and customer performance.

Operational & Customer Experience Leadership

- Ensure branch operations, inventory, labour, logistics and service capacity are aligned with sales demand and customer commitments.
- Establish accountability for inventory performance, order fulfillment, delivery, productivity and service levels.
- Use sales and operational forecasts to identify capacity or service risks and take action before customer performance is affected.
- Lead resolution of significant customer or operational issues, ensuring root causes and corrective actions are addressed.
- Ensure strong health and safety performance across the region.

People, Performance & Continuous Improvement

- Lead and develop sales and operational teams, setting clear expectations and accountability while empowering branch leaders to manage day-to-day execution.
- Use commercial, financial and operational KPIs to manage performance, identify gaps and drive corrective action.
- Drive consistent processes and continuous improvement across locations to improve service, productivity and cost.
- Partner cross-functionally with Supply Chain, Finance, Marketing, Customer Service and other teams to deliver regional objectives.

Qualifications

- Bachelor’s degree in Business Administration, Sales, Supply Chain Management, Operations Management, or a related field.
- 7+ years of progressive sales and/or operations experience, including at least 3 years in a people-leader role.
- Demonstrated leadership experience across both commercial and operational functions, preferably within a regional or multi-site environment.
- Proven track record of driving sales growth, customer development, and operational performance, including territory planning, forecasting, and performance management.
- Strong business and financial acumen with working knowledge of inventory management, warehousing, logistics, labour planning, and customer service operations.
- Experience working cross-functionally with Operations, Supply Chain, Finance, Marketing, and Customer Service, with knowledge of health and safety and compliance standards.
- Willingness to travel regularly throughout Manitoba and Saskatchewan.

COMPETENCIES:

- Cornerstone Building Brands (CBB) Values and Behaviors & Mindsets - Act consistently with CBB values and behaviors, including Safety, Integrity, Inclusion, Customer-Centricity, Interconnectedness and Continuous Improvement.
- Commercial & Operational Leadership - Connects growth strategy with the operational capability required to deliver it.
- People Leadership - Coaches, develops and holds distributed teams accountable for performance.
- Customer Focus - Builds strong relationships and makes sustainable customer decisions.
- Business Acumen - Connects sales and operational decisions to profitability and performance.
- Communication & Influence - Clearly articulates priorities, expectations and outcomes.
- Problem Solving & Decision Making - Balances growth, customer impact, risk and operational feasibility.
- Results Oriented - Demonstrates ownership and persistence in achieving regional business objectives.

Additional Information

Cornerstone Building Brands Canada is committed to providing an inclusive, equitable, and accessible workplace. Upon request, we will accommodate the needs of candidates at all stages of the recruitment process. Please let us know if you require any accommodations. Information received in connection with accommodation requests will be treated confidentially.