Server Manager

SHIFT SERVER – MAX BURGER, WEST HARTFORD, CT

Join the Max Hospitality Team!

Max Burger, located in the heart of West Hartford, CT, is seeking an enthusiastic and friendly Host with open availability to join our dynamic team. If youre passionate about providing outstanding guest service and enjoy creating a welcoming atmosphere in a lively, fast-paced environment, we want to meet you!

Max Hospitality is committed to delivering an exceptional dining experience, offering high-quality food, creative menus, and outstanding service. We are looking for individuals who are passionate about hospitality and eager to contribute to the success of our growing restaurant group.

Max Burger is known for its gourmet burgers, hand-cut fries, boozy milkshakes, and casual, fun atmosphere. With a focus on bold flavors and playful menu items, Max Burger attracts a diverse crowd of regulars, families, and food lovers. The ideal candidate will have a warm, engaging personality and a strong commitment to guest service and teamwork.

Benefits:

- Competitive Pay

- Employee Discount on Meals

- Flexible Scheduling

- Opportunities for Growth and Advancement

- 401(k) with matching up to 4%

- Health, Dental, and Vision Insurance

- Paid Time Off & Paid Sick Time

- Referral Program

- Life, Accident, Critical Illness, & Pet Insurance

- Career Development within the Max Hospitality Group

Qualifications

What Were Looking For:

Experience:

- At least two years of Serving and lead server role within restaurant establishment.

- One year of supervisory or management skill

- Detail oriented, ability to be organized and proven ability to manage a staff effectively

- TIPS and ServSafe certifications are required and must be completed within 90 days of hire

- Personal qualities of integrity and credibility is a must

- Knowledge of Open Table is preferred not required

Skills & Qualities:

- Knowledge, management and promotion of all products and services of the restaurant

- On-going product knowledge and the development of the knowledge of the employees of the restaurant

- Full utilization of all products purchased for service

- Continual, responsible procurement and supply of products required to maintain continuity of the highest level of service

- Fiscally responsible management of inventory and labor assets

- Fully enlisted support and enthusiasm of the sales staff

Responsibilities:

- Maintenance of the POS and labor program and 7Shifts program. This includes organization of the current database coordinated with the listings in Toast.

- Daily entry and price checking of invoices.

- Accurate sales reporting of all products in the POS which means that all products in the restaurant inventory must be listed and available to the sales staff

- Maintaining the restaurants zero tolerance to variances.

- Review Max Mission Statement and handbook with new hires.

- Ensure all new employee files and paperwork are filled out correctly and information is entered into Toast/CrunchTime.

- Post new hire Welcome Announcement

- Monitor OpenTable

- Monitor reservations daily to make sure that all information is being entered onto the reservation sheets correctly.

- Coordinate events with the event coordinator to ensure that space is being blocked off when the private dining room is being used.

Diversity Creates a Healthy Atmosphere:
Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other protected characteristic.

Applicants with criminal backgrounds are encouraged to apply.