About this role
Lead the Flow. Drive Performance. Deliver Results.
We're looking for an experienced Workshop Controller to oversee the day-to-day coordination of our busy workshop operations. Working closely with our Foremen, Service Advisors, Technicians and Parts team, you'll ensure work is scheduled efficiently, completed to a high standard, and delivered on time.
This is a key leadership role focused on maximising productivity, workshop performance, and customer satisfaction.
Key Responsibilities
- Coordinate daily workshop workflow and job allocation.
- Support Workshop Foremen to maximise technician utilisation and productivity.
- Monitor workshop loading, work in progress, and repair completion times.
- Prioritise customer repairs, warranty work, and urgent jobs.
- Liaise with Service Advisors, Technicians and Parts to keep jobs moving efficiently.
- Drive workshop performance, labour recovery and utilisation targets.
- Ensure work is completed safely, accurately and to manufacturer standards.
- Promote a strong "fix it right the first time" culture.
- Assist with reporting, documentation and workshop administration.
About You
- Previous experience as a Workshop Controller, Foreman or senior workshop leader.
- Strong automotive service and workshop knowledge.
- Excellent organisational and planning skills.
- Ability to work effectively in a fast-paced environment.
- Strong communication and leadership capabilities.
- Customer-focused with a commitment to quality and safety.
Why Join Us?
- Competitive salary package based on experience
- Supportive and professional team environment.
- Ongoing training and career development.
- Opportunity to make a real impact on workshop performance and customer experience.
If you're ready to take ownership of workshop operations and help drive a high-performing service department, we'd love to hear from you. Apply now!